I am not at all happy with the service we received from this company. Although we cannot fault the car we finally got, its condition or reliability, we have a lot of complaints with the service. When hiring the car we went to the location but there was no-one there to give us the keys to our car. We had to go back into the airport to inform the agent of this and had to wait for nearly an hour before finally getting a car.
We were overcharged for a full tank of petrol which the car did not have and although we were promised a refund this has still not been received. They have also taken additional money from our credit card this month even though we hired the car in October.