I went to Iceland for two weeks in September. Before I left, I did a lot of research on car rentals but in end made the wrong choice with Geysir. I chose Geysir because I was worried about driving an older 4x4 vehicle and was willing to pay a bit more to make sure I did not breakdown half way around the Ring Road.
So everything was fine until I returned the car. Unknown to me the passenger side door ended up with a small dent. This was not caused by my driving. My best guess is another car's door hit my door while parked.
After reviewing the damage they told me two things - 1) Geysir's repair estimate will be very high and I should expect a refund. 2) I can file a claim with my credit card company and do not worry about paying the repair bill. I needed to catch my flight home and felt I had no choice but to sign a $1200 euro credit card charge. I almost fell over when they $1200 euro ~ that is almost more than the rental itself.
Once I got home, I was able to research credit card reimbursement. Unfortunately, the credit card claim is void because Geysir automatically includes CDW coverage – up to $2,000 euros. Accepting CDW insurance voids anything your credit company can do. First off, I felt lied too and then to top it off I requested the repair bill which was received months later it does not even match the amount I was charged. It was MORE yet I was not charged. I'm pretty sure they have a auto body shop generating Iceland receipts whenever they need. So currently, I'm out of pocket $1200 euros and hope you will learn and chose a different car rental company.
And for those who think paying for the additional insurance is a good idea, I would crunch the numbers based on how long you are renting. You may end up paying over $400-500 in Super CDW insurance and still liable for $375 euros in damage.
Moral of the story - paying more sometimes just means paying more and understand to void CDW charges if you want to file a credit card claim.
Whenever I can afford a return trip to Iceland I'll be renting from someone else.