I cautiously chose to use the Connexxion hotel shuttle roundtrip from Schiphol airport to the Ibis Amsterdam Center and back following questionable reviews. I wanted to share that my personal experience was pleasant and positive. Within ten minutes of landing, I had passed through immigration, purchased a ticket at the shuttle counter and was sitting on a shuttle. It took about 40 minutes with two additional stops each way. After repeated warnings, I was particularly concerned about the reliability of my return trip from the hotel to the airport. I asked the hotel to book the return trip (which was very early the following morning) upon my arrival and while they didn't feel it was necessary, they hospitably re-confirmed it the following morning. The shuttle arrived promptly on time. Both drivers were humorous, informative and very friendly. As my stay in Amsterdam was very short, I found that the "sight-seeing" provided on the drives through the city was an additional perk. While taking the train would have been less expensive and slightly faster, I found the shuttle stress-free, efficient and reliable. As a tired solo traveler with luggage, a short layover and no previous knowledge of the city, it was perfect for me.