As respectfully as I can, we have just returned from a week's holiday in Umbria, via Rome FCO airport. We pre-booked a car via Maggiore, and I have to say it was the worst car-hire experience of my life! It took nearly SIX HOURS before we eventually got a car, and we were travelling with an 18 month old toddler. Not a good way to start a holiday, as we then had a 3 hour drive to Umbria. All in all, a 20 hour day door-to-door.
My question is, is this a typical experience at FCO, or can someone recommend an efficient car hire company at FCO, regardless of price? (I realise that saving a few Euros was a very false economy!)