WATCH OUT FOR THIS RIP OFF - I’M AMAZED IT’S EVEN LEGAL!!!
My wife and I have just returned from Menorca following a 4 day break. We hired a car on line prior to departure for collection at the airport, via the Do you Spain. com website, which led us to a company called Owners Cars. The advertised hire cost was very competitive and they promised new vehicles.
On arrival at Mahon airport, we went to the Owners Cars desk in the arrivals hall and whilst completing the paperwork were told that for hires of 4 days or more, the car was supplied with a FULL tank of petrol and it was to be returned EMPTY. The car, (a new Toyota Aygo), has a 35ltr tank, does 60-70mpg so we'd have had to cover almost 1200 miles in our 4 day break to use up the fuel they charged us for. We’d be driving all day, every day to cover that kind of distance! Whilst I protested quite strongly to the member of staff, I was firmly told that there was no refund for unused petrol AND to add insult to injury they charged us 2.02 Euro's per litre for it. By comparison at the petrol pumps, petrol prices varied between 1.48 and 1.49 per litre.
As the car was rented mainly to transport us to our hotel, (12.5 kilometres) away and to visit some friends who were also on holiday at a different Menorcan resort, there was no possibility we would use anything like that amount of fuel. Consequently when we returned the car it had well over two thirds of a tank of OUR unused petrol which their next client will be paying THEM 2.02 per litre for! What had started out as an attractive competitive deal, turned out to be a hugely expensive rip off which increased the original quoted cost from a bargain 69.99 Euros to almost 150 Euro’s for a 4 day hire of the smallest car in their fleet.
Last year we also visited Menorca and hired a car from Furgonetas Comerciales in Mahon. They were excellent, courteous and fair. If only we’d remembered their name before this holiday, we would have been happy to go back to them.