Hi Has anyone else had a bad experience with this company. They took a £800 deposit from my Visa card and failed to credit it back to my card. Been over two weeks and still no sign. Sounds like a scam to me at the very least so they can earn a bit of interest. If I book a hotel they will put a hold on funds from your Visa but never heard of anyone actually taking the money. I have contacted the agent and they have said they will refund.