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La Verrerie de Biot and Sales Tax Refund in Biot France

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Noosaville...
posts: 2
reviews: 8
La Verrerie de Biot and Sales Tax Refund in Biot France

When shopping at Verrerie de Biot factory store in France I was advised that if I spent more than 175 Euros in the store, I would be entitled to receive a refund of sales tax (credited to my card) if I had the form they filled in, stamped by French Customs on leaving France and mailed back to them in the supplied envelope.

I subsequently did have the French Customs form stamped by Customs at Charles de Gaulle Airport and I then mailed it back to the La Verrerie de Biot shop in mid June.

After numerous emails to La Verrerie (including scanned copies of the completed French Customs form) I am yet to receive a reply to my emails (which were in both English and French) or receive a refund of the taxes paid.

This has turned what was a planned visit and an enjoyable one at the time, into a major disappointment in what is meant to be a Co-operative venture of local glass manufacturers. They offered the sales tax refund process to me when I was in the store so that I would buy more products. Which I did.

I recommend that travellers to France do not shop at this store for the above reasons, as the refund has still not been received 5 months later.

Vivianne (Australia)

California
Destination Expert
for Grasse
posts: 7,175
reviews: 28
1. Re: La Verrerie de Biot and Sales Tax Refund in Biot France

What a shame! I'll ask about the refund process when we visit the Verrerie next month and post any information I get.

When did you make your purchases? We've sometimes waited 3 to 4 months for credits to be posted to our card accounts.

Noosaville...
posts: 2
reviews: 8
2. Re: La Verrerie de Biot and Sales Tax Refund in Biot France

Thank you for your reply, my purchase was in early June of this year - I will be interested to hear how you go with this matter. Kind regards.

3. Re: La Verrerie de Biot and Sales Tax Refund in Biot France

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