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Paris Forum: Paris Opéra ticket lost in mail? What to do?


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   Gotham
   Joined: Jan 2007
   Forum posts: 117
   Travel map pins: 44 

Posted on: 2:07 am,November 07, 2007
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I ordered the ticket online and my credit card charged about a month ago for the November 19 performance and I still haven't received the ticket. I sent them an email 2 days ago and haven't got any reply. If I don't receive the ticket by the time I leave in one week can I print out the order confirmation and show it to the box office and have my ticket reissued?

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   Joined: Sep 2005
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Posted on: 3:27 am,November 07, 2007
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Did you send the email to this address with Billets Non Recus

resa.internet@opera-de-paris.fr?

If you have the confirmation you can have your ticket reissued at the box office.

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   Gotham
   Joined: Jan 2007
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Posted on: 12:27 am,November 08, 2007
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Thanks. As long as they can reissue the ticket I should be fine. I'd rather pick up the ticket at the box office, even if they send it now I doubt I'll receive it before I leave.

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