Had a meal in recommended Peebles Sunflower Restaurant. Overpriced, poor quality meal and charged for tap water. Is this standard in Scotland?
I take it this was the only place you ate in during your visit or were other establishments more to your liking?
No this is not standard in Scotland,but I am presuming with a name like Sunflower it was a chinese style resturant and in my opinion there are very few really good chinese resturants in Scotland.
BTW,did you actually pay for the water or complain about the food? I know i would have.I gave a place on staurday the full vent of my feelings for very poor service whilst in a coffee shop in Edinburgh.
No this was not a Chinese Restaurant, it was a bistro style venue. It looked good & the menu sounded lovely but the way the food was served was a bit rough, and it tasted pretty rough too! I didn't complain. Had a lovely meal in a small restaurant in Kelso (I can't remember the name - Harveys or something similar) but it was really good.
My recommendation is to always complain.many years ago the service industry in Scotland was appaling and standars of food service the poorest of the all.over the years things have improved tremendously but if you don't complain about bad food or bad service places will not realise or care how bad their service is.
I just will not stand for bad srvice,if places want my money then they give me the service and value that I expect for the money I am paying.
On saturday we had a big family gathering early in the day i was with a few family members having coffee in a well known establishment and got the type of ignorant service which is unaceptable,the staff were made well aware what i thought of the service.
Later in the day(my mother's 80th birthday) we had a wonderful meal in the newly refurbished Minto Hotel resturant,Bill came to well over £1000 for 23 people 3 of which were under 15,service was superb,food outstanding ,deor and furnishings rich modern and inviting and the general ambience of the place wonderful,we informed the staff of our delight and yes the whole staff got a very good tip.
it pays to give good service and good value.
don't ever acept anything less.
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