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Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

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Vaughan, Canada
posts: 1
Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

Drivers beware! DO NOT RENT FROM THIS CAR RENTAL COMPANY!!! you are better off by renting from a more reputable car rental company. They will force you to buy the CDW (Collision Damage Waiver) or find any other venues to charge you more than what was quoted. They will also charge you "pre-authorized security charge" for $1,800 and after you return the vehicle, they won't cancel it.

Do yourself a favour and avoid future headaches, just rent from AVIS, Budget, Hertz, at the end, you will be saving more.

9 replies to this topic
Vancouver, Canada
Destination Expert
for Vancouver
posts: 32,683
reviews: 52
1. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

Hi Joe ~

This is sooooo old news. Have a look at this thread. You could have added to it if you had search the forum.

tripadvisor.com/ShowTopic-g154996-i514-k2363…

West Grey, Ontario
Destination Expert
for Toronto, TripAdvisor Support
posts: 55,271
reviews: 69
2. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

Welcome to TripAdvisor, Joe;

Now that you've found this website, perhaps you'll research your future trips and "avoid future headaches."

Best Regards

Toronto, Canada
posts: 9,086
reviews: 493
3. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

Lol....."sooooo old news"....lol!

4. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

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Toronto, Canada
posts: 1
5. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

Yeah well the new news is that Zoom Renta A Car is STILL practising poor and questionable business ethics, they are running some sort of scam or fraud with insurance for damaged vehicles is my opinion, as it seems, they tried to charge me $1700 dollars for a chipped windshield and a small pre-existing dent that the inspector failed to write on the sheet when inspecting, which I missed. Probably my fault, but I did not incur the chip on the windshield or dent the car. Watch the inspector closely if you do need to rent from them, however I highly recommend going to a reputable company, unless you want to be paying for the pre-exisitng damages they have on their vehicles, that they don't pay for,but chuck the bill onto their unassuming customers. They didn't even ask me to come inspect the vehicle, I had to follow the guy outside! Don't trust them EVER!!! Cheap at first but they will get you in the end! :(

posts: 1
6. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

THIS car rental company is disgusting and misleading. They advertise unlimited mileage, and then when you get to the location they tell you, you have 200km a day and are not willing to accomodate anything else. They are pure scammers. DO NOT RENT FROM THEM. They have horrible customer service and horrible ethical values.

Vancouver, Canada
Destination Expert
for Vancouver
posts: 32,683
reviews: 52
7. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

Well that's almost true. For anyone reading this thread in the future, the T&Cs actually say this:

>>Rental Restrictions-Kilometers are unlimited as long as the vehicle remains inside the province of rental location, with a maximum of 3000km. If the vehicle is traveling outside of the Province or you are a Local renter, kilometers are 200km/day, 1400km/week and 4000km/month.

Unlimited kms does not apply to 12 passenger, cargo vans, cube trucks, pick up trucks and luxury/speciality vehicles.<<

The T&Cs themselves, when read and understood, show that comments on this thread can reflect that someone has not read the T&Cs.

8. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

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9. Re: Do not rent from ZOOM Rent A Car, Mississauga, ON, Canada

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