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Zoom Rent-A-Car Mississauga

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st louis, mo
Level Contributor
1 post
29 reviews
Zoom Rent-A-Car Mississauga

DO NOT rent from these people! This company is terrible, the cars are old dumps, dirty, scratched, falling apart!

With all their hidden charges, they are more expensive than the airport rentals!

You don't find that out until you are at their location, miles from the airport and can't do anything about it!

You have to bring a COPY OF YOUR INSURANCE CARD! Who carries that around with them when travelling???

So, even more additional charges - and the staff is rude and antagonistic!

Rent at the airport!!!

101. Re: Zoom Rent-A-Car Mississauga

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Removed on: 7:46 am, December 09, 2013
Edited: 7:46 am, December 09, 2013
102. Re: Zoom Rent-A-Car Mississauga

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103. Re: Zoom Rent-A-Car Mississauga

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104. Re: Zoom Rent-A-Car Mississauga

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Removed on: 7:53 am, December 09, 2013
105. Re: Zoom Rent-A-Car Mississauga

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Removed on: 7:51 am, December 09, 2013
Mississauga, Canada
1 post
106. Re: Zoom Rent-A-Car Mississauga

My experience with Zoom rental car has been excellent, in terms of customer service.

Not really sure where all the bad reviews are coming from- they should all be revised.

They really listen to you and really try to accommodate for your needs according to the situation.

I rented a car for a day from Zoom Rentals in hopes of practicing driving for my upcoming G test. I bought the insurance with $2000 damage deductible, and also had to buy the underage driving insurance, which I understand, since I am a G2 driver.

They gave me a brand new 2013 Mazda, it was nice to drive around and to practice with. However, since I am not a very experienced driver, I slightly hit the curb and made some scratches underneath the front bumper.

The next day, the staff told me unfortunately the whole bumper needs to be replaced, and since I bought the $2000 deductible insurance, I am responsible for all the damages within the deductible. It was my first time handling any vehicle-related damages, so I was very worried.

A few days later, the estimate came to be much higher than I expected.

I immediately contacted the store manager (Mike), and explained to him about my current situation, since this was too much of a financial burden on my part; being a recent school graduate still in the process of paying off my school loans, and this estimate being too much for myself. I asked the manager to somehow lower the price on the invoice, and he LISTENED, and was CONSIDERATE about my needs/situation.

The total costs had been lowered, and I couldn't be happier.

They really care about their customers' satisfaction, and know how to handle different challenges when they arise.

I would definitely use Zoom Rentals for my future car rentals, because they really treat you with the best customer service and are considerate when you ask for anything.

Thank you Zoom Rentals, and Mike (store manager), for a wonderful experience.

107. Re: Zoom Rent-A-Car Mississauga

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Removed on: 7:56 am, December 09, 2013
Wallaceburg, Canada
1 post
1 review
108. Re: Zoom Rent-A-Car Mississauga

Having been a repeat client on numerous occasions, with Zoom Rent-A-Car Mississauga for the last seven years. Whether it be a 12 passenger van, a minivan, mid-sizes, or compact cars all vehicles have met my expectations depending on the situation that was applicable at the time. All vehicles proved very dependable, as never a problem was experienced in the seven years of being a client.

The staffs are all very friendly and interested in making your rental experience a pleasurable one.

I have recommended Zoom Rent-A-Car to many family members and friends alike, Canadian and Foreign Visitors , as I feel extremely confided that the experience will be totally pleasurable and good value for the money spent.

Best Regards,

David Bolton

109. Re: Zoom Rent-A-Car Mississauga

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Removed on: 7:52 am, December 09, 2013
110. Re: Zoom Rent-A-Car Mississauga

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Removed on: 11:35 pm, July 27, 2013