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Canada Forum: Expedia.ca Problem


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   toronto
   Joined: Aug 2005
   Forum posts: 6
   Travel map pins: 1 

Posted on: 9:09 am,September 25, 2007
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Cannot reach Expedia.ca for 4 days now

Need to make a change in itinerary

What can I do?

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   Canada
   Joined: Oct 2007
   Forum posts: 9
   Travel map pins: 0 

Posted on: 8:23 pm,October 12, 2007
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And here I think that waiting on hold for 4 hours is a problem. I created a website -- www.MyExpediaExperience.com

Doug Schneider

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   West Grey, Ontario
   Joined: Aug 2006
   Forum posts: 8,682
   Travel map pins: 446 

Destination Expert  What's this?
for Toronto, TripAdvisor Support
RescueTeam
Posted on: 10:01 pm,October 12, 2007
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Hi;

There is a similar posting in the Alberta and Toronto forums, which you may want to review.

tripadvisor.com/ShowTopic-g154909-i219-k1471…

tripadvisor.com/ShowTopic-g155019-i55-k14804…

Best Regards

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   Calgary, Canada
   Joined: Mar 2005
   Forum posts: 644
   Travel map pins: 34 

Posted on: 11:15 am,October 13, 2007
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Readeal: Did you ever get this resolved?

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   Canada
   Joined: Oct 2007
   Forum posts: 9
   Travel map pins: 0 

Posted on: 4:49 pm,October 13, 2007
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Breaking news! See www.myexpediaexperience.com for information on how to contact Expedia.ca

DS

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   Texas
   Joined: Feb 2006
   Forum posts: 34
   Travel map pins: 51 

Posted on: 7:54 pm,October 18, 2007
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Typical from EXPEDIA in general. Read more cases (including mine that proves EXPEDIA.com is a scammer) at: http://www.expedianews.com

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   Vancouver
   Joined: Jan 2008
   Forum posts: 2
   Travel map pins: 0 

Posted on: 1:04 pm,January 17, 2008
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FYI: In view of all the complaints against Expedia, when planning your next trip, know that Expedia also owns hotels.com, Hotwire, TripAdvisor and Classic Vacations

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   Joined: Jan 2005
   Forum posts: 2,017
   Travel map pins: 36 

Posted on: 1:14 am,July 01, 2008
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This evening, I tried to make a change to a flight booking made through the Expedia.ca web site.

The customer support of this company has not improved a bit in the past six months!

I booked a fully flexible and refundable business class ticket, on full anticipation that I might need to make changes.

I was astounded to be told that change requests could only be handled during normal business hours. I must call back between 9AM and 5:30PM.

So while there is someone to answer your call 24/7, they will only take care of you between 9AM to 5:30PM!

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Removed on: 12:40 pm,July 05, 2008

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