Hi tlb, first off I never saw bugs, my husband saw a few in the bathroom but hardly noticable, never had a problem with the water pressure, always had hot water. The toilet did not flush as well as home, needed plunging a couple of times(but same as home too, not a big deal).....about the water thing, yes strange they don't provided the bottled, but the water at the bars is filtered we drank that no problem(like I said, for whatever reason, my son did not like it so much so we bought him the bottle stuff for a buck or two)We too brought Gatorade crystals never ended up using.... Our cleaning lady made swans, bunnies and elephants, and turned down our beds one night and put chocolate on the pillows.....not everyone had this treatment. We spoke to others that have been only used to the bigger resorts and they liked this place for being small and found the people more friendly. Some people did get conned into going to a time share resort but knew what they were getting into and received 100 dollars US, four teeshirts, a bottle of tequila and lunch and a drive to 5th ave. They started to talk to us, and we turned them down flat , then they leave you alone quick. Taxi's were always out in front, one day we had to get one called in took 2 min. we payed 3 dollars to get to 5th ave. When we went to Xel Ha, we payed a taxi 40 dollars one way to get there.(yes expensive, but it was easy and available and gave us the freedom to go when we wanted and leave when we wanted. We tried to rent a car from the hotel, they were charging us 70 dollars + 35 for insurance, so we walked away from that, ...when we went to 5th ave. we dealt with a company called Buster(dealt with Alfredo, very nice guy) and payed 70dollars including insurance for 24 hours. (located by the ferries to Cozumel) They picked us up at the hotel and brought us to their office, then left with an almost brand new standard car(my husband's hightlight to drive stick shift in Mexico)......then they drove us back to the hotel once finished with the car....(we actually turned it in at end of day as we did not need it first thing in morning)......
I'll try to think of more that I can add...must run to guitar lesson,.bye.