i was just reading the latest review for the cozumel palace and thought " if i never was there before i would rebook to a different place". i know some resorts get a bad rap and they deserve them. the review i read complained because of the room and the noise. they were there during carnival. they also state that the good rooms were held for members only. i have been to 6 palace resorts and i am not a member so im wondering is this true? i think if you go to a hotel during peak periods your more than likely going to run into something that is alittle under par. im i the only one that feels this way? i understand you pay alot to be there but where do we draw the line on service? what are your thoughts?
