Cancun Forum: beach, sun , cancun closed?

I have a stupid question for you.....why would you book a vacation to a resort that has a crappy beach if a beach is the primary reason for your vacation? Why, when you book at a resort with a crappy beach that is known to have a crappy beach and does not advertise it's beach beauty, would you think that resort should compensate you because they apparently will not freely transport you 20 miles away to another location to visit the beaches? This just boggles my mind.

Why, if a beach is so important to you, did you book Moon Palace? Why not book a vacation in the Hotel Zone where the beaches are that you wish to visit?

Just seems a little strange to me. I book my vacations where I get what I want and don't expect to be compensated by someone else when my priority is not theirs if I chose them knowing that.

Just would love to hear your thought process on this.

Cheryl

we love the seclusion of moon palace but love the option of having access to hotel zone. but personally, hotel zone looks like las vegas which wasn't what we had in mind for cancun.

Hey Cheryl, ain't chatted with you for a while.

I can't speak for xrated specifically but a lot of Palace members book at one place just as a home base and then hop from resort to resort pending what their appetite is for from day to day. Example; If you want to stay at an adults only facility away from the hustle and bustle of the city you can book ASP figuring to catch a shuttle or a cab when you want to go to Cancun and club or bar hop. Or if going on a family vacation with teenagers but want to take the wife out to eat a couple of nights alone without the kids or spending extra money so you go to Moon Palace and go out to eat at ASP.

Just a question, it was just stated that the Beach Palace is gone, but I understand from the Palace website that it is being rebuilt...can someone clarify? Thanks!

The Beach Palace is being rebuild from the ground up.If you go to Palace web site,they have pictures of the new Beach,Cancun and Sun Palace resorts.They are beauiful and a lot more upscale.Rooms with hottub,frige and mini-bar.A little too much like LeBlanc for my likeing.

I recently called the Palace Resorts member services in Miami and was told that they are currently not accepting reservations for the Sun, Cancun, or Beach Palaces. They hope to start accepting reservations for the Sun Palace sometime in July but made no promises. They are waiting for some magic sign that will let them know that they will open in December as expected. I am very close to making my January reservations at the Moon just to ensure that I get something and then switching to the Sun when it does open.

I am your typical disgruntled Palace member and I can sum the character of the administration of that resort chain up in two words, THEY LIE!

They lie about openings, they lie about closings, they lie about the property they own, they lie about the condition of the resorts they have reopened, they lie about wedding plans, oh I could just go on.

Now in all fairness, they do put out a superior product in regards to an actual vacation experience when they are operating on all cylinders. The issue is their customer service at their administrative offices during a crisis or in an adverse circumstance. They are notorious for getting you down there and getting your money THEN apologizing for their resort only being at 25% operational capacity.

After the last hurricane, there were a bunch of us on her about to form a lynch mod.

You may do well to read a couple of the recent Xpu Ha reviews and the Moon Palace and Aventura Spa Palace reviews right after they started taking people in.

....pardon. "lynch mob"

Don't want to get on the mods' bad side you know.