Just wondering if anyone could help us with the following please?
We are getting wed at the Riu Palace Peninsula in July and had booked a three week stay, upgraded to a jacuzzi suite room, as this is our wedding/honeymoon. We also have an 18 month old son travelling with us.
However last week, after paying in full, we were informed by Thomson that the contracts had changed and no under 18s are allowed in jacuzzi rooms. They have since "downgraded" us.
Looking on the riu website it doesn't say no under 18s, we have emailed the hotel but had no answer.
Just wondering if anyone knows anymore on this? Maybe stayed in a jacuzzi room with children? We are obviously annoyed as this is our wedding/honeymoon that has been booked since June 2012.
Thanks in advance