Cancun Forum: Help! Please! Barcelo Club Las Perlas - Damaged?

yes, the caribean princess but I have heard that that hotel is more for club 18-30 holidayers not families - we have 4 kids plus 2 adults that are mentally handicapped in the party, so I am worried about that, plus we really wanted a beach front hotel, not a lagoon sided one.

Do you have any idea about this hotel, your info is extremely valued, thanks

jujosh,

If I were you I would investigate what the heck is going on with your original reservation before making any changes. Truly, my understanding is that everything here is ok. Here is a link for contacting Barcelo directly to find out what is up. And if you do need to make a change, definitely stand up for your right to a beach side hotel, it makes a huge difference being on the lagoon.

barcelo.com/Barcelo/…ContacteCon.htm

I will keep looking for info (though must feed the baby first, sorry!). Maybe someone else can jump in with help too! Good luck!!!!

Thank you so much! I really do appreciate it; Hope baby feeds well, and I'll catch up with you later and let you know how I have got on, thanks Ju

Jujosh....Looking everywhere for you, NO indication that Las Perlas is in any way damaged or closed. All signs point to go. Please keep me posted on your situation, I think contacting them directly with your reservaton numbers will get the most direct answer. Good luck my friend, don't settle for anything less than what you want!

Thanks, I have just emailed hotel and some reviewers from UK who appeared to have been there after Emily hit (I think). waiting for replys from them and will speak to travel agent again tomorrow,as soon as shop opens; I smell a rat. Will keep you posted, and if you have any local contacts who know anythin either way, I'd be gratefull; many thanks again... Josh.XX

hang in there sweetheart, it will all work out!

Hey Jujosh,

Las Perlas was NOT damaged in the hurricane. If your Travel agent is trying to feed you that it is a lie. Force the issue and tell them you know for a fact that it is not damaged. I think they are using the hurricane as an excuse.

Many thanks for that; will let you al know how we go.

Hi All, thanks for your help yesterday, Holiday company-first choice- changed there story after I told them I knew it wasn't damaged in Emily (they must hate the web) and changed tack saying that 'facilities and services' had been adveresely affected by hurricane; however were unwilling to budge on change of hotel - just kept saying if we didn't like it to cancel. We have now been offere the carousel - any ideas?