courtbud, I think the reason why this resort isn't mentioned more is possibly because it is viewed as a good all around family friendly resort in a moderate price range. People tend to mention the upper echelon resorts and this one is more, I hope I don't insult anyone, "Middle of the road".
Now just for the record, I have not actually stayed at this resort, however many guests have very positive things to say, mostly about the service staffers and the quality of the food and beverages. Yes, the beach bar and jacuzzi is a nice feature, but just be aware that during school holidays, it tends to become a big attraction for the children.
On the topic of food, it has been a very long time that I can recall reading anything consistently negative about it. Most people miss the coconut shrimp which has been removed from the All Inclusive menu. The only repeat comment that seems to come up is that when on the All Inclusive program, you must sign for every single item you order. This becomes a bit of an annoyance after a while.
We visited a couple of the rooms and I can honestly say, that they are very basic but kept clean.
As for the service staffers, I think they were among the friendliest folks we have met at any of the resort in Cancun. Mind you we have stayed at more than 15 Cancun resorts, so this is really saying a lot, IMHO.
So all in all I would not hesitate to stay at this hotel if you have a family with children. However if you do not have kids then perhaps you would be better of to stay there only when school is in session. Finally, I would really trust the above poster’s as ag700 I know had recently stayed there and can really answer your questions a lot better than I.
Have fun planning your vacation,
212eric V.P.
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