Andyroo26, I've been to this resort many times and love it. You won't find a better kids club or better AI food. Not sure how old your children are but there's a kids club and a teen club. The restaurants are all good too. The buffet serves breakfast, lunch, and dinner. They have cook-to-order food stations along with buffet style foods. There's a dessert bar, ice cream bar, salad bar, pizza bar, and deli bar also. We like the Fisherman's and Waynes' Boots (steak house) the best. The main pool can get a little noisy during the day. I don't go to Cancun to sit at the pools, I like the beach best. There is an adults only pool on the front side of the hotel which is nice for relaxing and has a swim-up bar. They also offer spa packages if you're interested. You'll find the staff to be very helpful and friendly. They always have a smile on their faces. I know some people have had trouble with the staff at the reception. As many times as I've been there, I've never had a problem. Vacations are what you make of it. Go with an open mind and have a wonderful vacation!!