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Puerto Vallarta Forum: VIP airport transfers can't wait outside customs?


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Puerto Vallarta Forum
Puerto Vallarta Destination Experts
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   Berkeley, CA
   Joined: Mar 2005
   Forum posts: 307
   Travel map pins: 48 

Posted on: 9:21 am,November 26, 2007
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I was about to book our airport transfers for this Thursday and had a question. I wanted to book one of those VIP airport transfers where they met you just outside of customs with a sign with your name on it. Yes, I know that costs more, but trust me on this one... I'm responsible for sheperding not only my own family but my inlaws past the time share sharks and to our pickup point. It was a disaster in Cancun and so I'm more than willing to pay for easy :)

When I went to book online with one of the major companies (http://www.puertovallartatours.net/), however, they said that due to security regulations, they were not allowed to be waiting outside customs. Other people look like they are still selling this sort of deluxe package.... but I don't want to book it and then get a confirmation email that says "oh, yeah, well we can't wait THERE for you, so you have to come find us."

Anyone know anything about this? Thanks!!!

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   Puerto Vallarta, Mexico
   Joined: Mar 2005
   Forum posts: 7,524
   Travel map pins: 123 

Destination Expert  What's this?
for Puerto Vallarta
JRinPV
Posted on: 10:30 am,November 26, 2007
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It's not due to 'security'. In between Customs and the area were the transfer people are waiting for you, is a Time Share Trap, which is made to look "Official".

It's a disgrace in everybody's opinion, except the time share people.

See

tripadvisor.com/ShowTopic-g150793-i46-k70151…

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   Calgary, Canada
   Joined: Mar 2005
   Forum posts: 7,010
   Travel map pins: 39 

Posted on: 10:45 am,November 26, 2007
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You can get the same level of service past the timeshare sharks by simply utilizing one of the porters stationed near the luggage carousels. All it's going to cost you is the price of a tip and they'll get you to a taxi van and on your way with nary an issue with the "gauntlet". Just grab a porter, your bags, and follow him straight through the timeshare area - follow him, talk to him, eyes on him only.

Average tip is about 10 pesos per bag, tip more if you feel the service is worth it (I always tip more, because it is).

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   new york
   Joined: May 2005
   Forum posts: 191
   Travel map pins: 77 

Posted on: 12:42 pm,November 26, 2007
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I have used VIP transfers a couple of times when renting a car from Gecko (they provide the transfers included in their price). Yes they will meet you with your name on the sign in the luggage area but I have never had them escort me through customs. They always gave me a ticket with their name on it and told me to present it to the VIP booth AFTER you pass thru the tank. It really isnt a problem if you just keep walking and not listen to them. If they see the VIP ticket in your hand they will tell you that they are from VIP.... they are not.... you must go thru the doors and when you enter the airport you will see the booth.

Otherwise, you would probably be better off doing as previously mentioned - get a porter to help get you through.

Have a great trip and enjoy PV.... tell us about it when you get back

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   Berkeley, CA
   Joined: Mar 2005
   Forum posts: 307
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Posted on: 1:09 pm,November 26, 2007
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Didn't mean to imply that they helped you thru Customs-- they used to wait right outside. I guess we'll end up doing porters and then using the standard transfers.

I know it is cheaper to go to the van lines, but there is NO way that I am going to be able to explain all that "process" to my in-laws. Trust me on that one :) I'd rather spend an extra twenty bucks and avoid that little spat!

Thanks for all the input!

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   Puerto Vallarta, Mexico
   Joined: Jan 2005
   Forum posts: 6,366
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Destination Expert  What's this?
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careyeroslib
Posted on: 1:18 pm,November 26, 2007
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I think getting a porter is a great idea but I'd recommend that you have a porter take you to where you buy your tickets at the Taxi Booth rather than taking you straight to a Van or taxi, As you said, you want everything to go smoothly and once in awhile the taxi or van drivers will tell you its more than it is. It's no fun arguing after a long flight (we've done it).

You can check what the fares should be by your destination. I'd post the link right now, but I'm on a terribly slow connection. (It's under the Overview section). They are also posted at the booths. And remember, the fares are per vehicle, not per person.

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   Puerto Vallarta, Mexico
   Joined: Jan 2005
   Forum posts: 6,366
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Destination Expert  What's this?
for Puerto Vallarta
careyeroslib
Posted on: 1:42 pm,November 26, 2007
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asnp: Thanks for the info. I was wondering if Gecko picked people up themselves (and how they did that) Anyway, amfi1, where they wait for people is just to the right of the exit of the two sliding doors where they wait for people with signs with your name on it. Sometimes it's nice to have a personal welcoming committee.

Anyway, here's the link. tripadvisor.com/Tourism-g150793-Puerto_Valla… .

However you get there, best wishes!

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   Salt Lake City Utah
   Joined: Sep 2006
   Forum posts: 212
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sleder10
Posted on: 10:34 pm,November 26, 2007
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I used VIP last week. they have a person before customs that has your name on a sign, but they only give you your voucher there. You then still need to get past the shark tank on your own to get to the VIP office itself and your ride.

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   Berkeley, CA
   Joined: Mar 2005
   Forum posts: 307
   Travel map pins: 48 

Posted on: 8:38 am,November 27, 2007
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THat's interesting! Anyhow, since we're leaving in about 48 hours (yay!), I went ahead and booked the standard transfers. We'll plan on getting a porter anyhow, as it sounds simpler on many levels. One reason to pre-book, for us, was precisely because we really, really need it all to go smoothly and not have to argue about price, etc. Not my forte! I'll let you all know who it goes, in case there are other folks out there like us who, for whatever reason, need it to go ultra-smoothly rather than more economically :)

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   Salt Lake City Utah
   Joined: Sep 2006
   Forum posts: 212
   Travel map pins: 1 

sleder10
Posted on: 3:23 pm,November 27, 2007
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Thats why we used VIP, just to avoid the hassle, but no one can really help you through customs, but a porter will help with the shark tank

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TripAdvisor™ Best Puerto Vallarta Travel Deals

www.Superior-Transportation.com Reliable Luxury Airport Transfers. Taking Care Of Transportation Needs
www.greensuv.com Eco friendly chauffeur driven hybrid luxury SUVs.
www.gosedan.com Business Class Service with Meet & Greet! Your Non-Stop Way Home.