Hi everyone, I'm hoping to ask some specific questions about St. Croix soon from all of you expert advisors but our priority first is picking the right place. We booked a family cottage at the buccaneer in April and the negative reviews all seem to say the same thing about terrible service and complete lack of respect for guests and the worn out bug filled rooms and the food being overpriced for quality. But the many positive reviews are the opposite. What concerns me is the hotel never responds to negative reviews and in my Trip Advisor experience that is a bad sign. There are far too many positive reviews to convince me it's a bad decision to stay there. What's up with the negative reviews all being about the same issues? Is it really that bad? Or are these travelers who probably complain about every place?
Thanks for your advice. We are staying with our 6 and 2 year old.