Couple more things,

The beach is man made....we dug down 6 inches....concrete!!!

The resturants are open starting tomorrow.....We have booked all of them....Japanese, Grill and International....

There is lots of tours avaliable, and once this hotel is done it will be GREAT...just not yet!

Beach Bum, thanks for the info. If you get a chance, tell us any more info that you care to share over the next few days. Thanks for taking time out of your vacation to pass the information along.

I'm there Jan 11. . . . . . hope they get some stuff done before then.

Good luck on getting the travel vouchers.

Beach Bum:

We are scheduled for DEC 30th..should we cancel?

Hey Beach Bum,

Glad you're trying to make the best of your vacation despite the condition of the hotel. Thanks for letting us know what is going on there. My husband and I arrive on Jan 5. for our honeymoon. Any chance that things will be running more smoothly by then? Please keep us posted!

Thanks for your honest opinion. Sorry that things aren't to your expectations but please make the most of it and enjoy Jamaica!

Hey Beach Bum,

Thank you very much for your unbiased review - we all greatly appreciate your honesty.

Sorry that things weren't as smooth as you would have liked, but your positive attitude will make things alright.

I'm just curious - was your booking for the Golden Club section, or was it just a standard room booking?

Thanks for your help and enjoy the rest of your vacation!

Too bad about your experience.

Personally I would NEVER stay at a resort that is just being completed for risk of this very thing happening. My suggestion is to always wait until the resort has been up and running for at least a year and read the reviews. Never be the guinnea pigs and have this happen to you. As much as this resort has been hyped, and those who booked this are looking forward to being among the first and are getting a reasonable deal because of it, there are so many other places in Jamaica that are equal or better in product, with several years of good reviews under their belts, for equal or less money. It's your hard earned cash. Why take a chance?

I can only hope the problems are resolved soon for those coming in January. But I wouldn't be surprised if there still isn't a few bugs to iron out.

Hi Beach_Bum_001,

I am sorry to hear of your experience, make sure you put your complaints in writing and if you have a rep let them know everything before you leave the premises.

Thanks for your honest review and I hope things get better for you before you leave.

ok, some more news.....we have now been to 2 meetings with the General Manager and Airtransat personal....they are offering a $200 refund to everyone here.....no one is happy with that, we have all made a propsal to the GM to take back to "The Big Guy" as he keeps putting it in Spain that we all want a FREE trip to another resort and a FULL refund........We will now have to wait until tommorrow to see what is happening.

We still have no AC, the hot water is finally working again, but the excuse for that is that they had a water line break yesterday.

If you are booked here for anytime within the next month for sure CANCEL. This hotel cannot even offer the essentials...soap, towels, the toilets won't flush, families of 4 are sleeping in one bed as they have no cauts (I have no idea how to spell that but I am sure you understand) avaliable. I really like this....they have digital alarm clocks, we set ours last night for 8am, woke up on our own at 8:30am (we have a watch thank goodness) and the alarm clock had lost 3 hours over night.....I don't get it!

I am in the Royal Golden Club.......trust me, there is no special treatment.

For the couple who has booked their honeymoon, I hope you can cancel......DO NOT COME HERE!!!!! Had I know this, I would have gladly paid a cancellation fee and booked elsewhere.

Only 3 of the 6 resturants are open, and today apparantly the grill was serving chicken nuggets and french fries!

I just can't wait for the next few days, I have booked tours to get the hell out of here.....Ohos Rios tour, horse back riding, dolphin swim, and river tour.....

That is it for now!

Couple more things....the staff is not trained....they clean the ashtray with the same cloth they clean the table with.

People here are asking for the Canadian Embassy to be contacted because we are "refugees" and we are stranded.....

You should hear the screaming that is going on, the GM is just standing listening to everyone complain, it has been going on for hours.....

There is dust, and paint all over the place....the floors in the hallways are suppose to be a red tile....the are spattered with paint......EVERYWHERE....and the construction dust is on everything....