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Jamaica Forum: The Black Hole of Fraud-For Real!

Bodega...
6,286 forum posts
 The Black Hole of Fraud-For Real! 

I feel I need to post this, especially for those visiting Jamaica for the first time. It's been discussed before...and it's the first time it's happened to me in the close to 25 years I have been traveling to Jamaica.

My credit card was ripped off. Not physically, I've had it in my possession the entire time I was there November-January and since my return. I got a call from Citibank's fraud department...one of those automated calls...they wanted me to verify a $58US charge to a fast food restaurant. I've never hit the number "2" on my phone so fast and so hard.

Turns out there were a number of charges, starting this past Saturday at a number of establishments in Jamaica (not sure yet if it was Negril only or all over the island) amounting to about $600US. The interesting thing too is that I left the island on January 22nd...no unusual or illegal activity until just this past Saturday, just about 2 months since I've been home (ironically also the day I had my huge Jamaican themed party!)

One of the many lessons I've learned over the years was to limit my credit card use in Jamaica in general, in Negril in particular. There are only six establishments in Negril where I'll use it and never anywhere outside of Negril. Even with this precaution the number was picked up. While I will still carry my card there my plan is to go cash only everywhere from now on.

Before anyone asks, I will not name these establishments here with the exception of the HiLo Supermarket as they are a huge chain and it is not beyond the scope of reality that they have someone on the inside working to pull credit card numbers. The other establishments I know the proprietors personally as well as the staff so I'm going to innocently doubt the breach came from there. Citibank has the names of all theplaces I used the card as it is there responsibility to investigate.

So, here's my hard earned lesson that I'll share with all of you:

1. Don't use your credit card. Pay cash. If you MUST, such as in holding a hotel reservation check first to be sure they have a machine that runs the card over a phone line as opposed to just taking a swipe on one of those carbon machines. Even then, keep an eye on your statements and limit the use of that card for that purpose ONLY.

2. Alert your credit card company that you will be traveling in Jamaica. If their fraud department is anything like Citibank's they will keep an eye on all activity.

3. My card was used two months after I returned. When it was used it was used for smaller purchases at innoucuous places like a grocery store, a record store and a fast food restaurant. The charges did not exceed $250US...depending on how you use your credit card, these smaller charges can be lost in the sauce so to speak when you review your statement. Keep a close eye on your bills every month following your return from Jamaica.

This is not something that happens ONLY in Jamaica as you all well know...but Jamaica does have the dubious world-wide reputation as the "black hole of fraud". A lot of internet fraud and credit card fraud has been traced back there which is why companies like Amazon will not ship an internet order there. Citibank told me that they pay close attention to all charges eminating from Jamaica...thus my phone call this morning.

Boy, it's been quite the year for eye-opening experiences there concerning my personal and financial security!! All in all though, I'll be back in November again for a 2 to 2 1/2 month stay...just wiser and wiser each time.

Downingtown...
2,234 forum posts
1. Re: The Black Hole of Fraud-For Real!

Wow, rasta I'm sorry to hear that. At least you won't be responsible for the charges, that's the good news.

Funny you should mention this because I just got back from the bank to get travelers checks this time. I didn't use my credit card at all last time but they did require it to check it and for any possible room charges. I settled my charges in cash but regardless they still had my info.

This time it's cash and travelers checks that I can cash at the resort.

I hope this all works out for you!

Kingston...
11,230 forum posts
2. Re: The Black Hole of Fraud-For Real!

Wow Nikki, what a bummer! Great post on advice to others.

Cherry Hill...
6,421 forum posts
3. Re: The Black Hole of Fraud-For Real!

Nikki,

Sometimes they do a few "test" purchases of smaller amounts and then go for the "kill" after they get through the small ones first.

Glad to hear your CC company is looking out for you!

I'll keep that in mind as we travel to Negril in 30 days.

Atlanta...
221 forum posts
4. Re: The Black Hole of Fraud-For Real!

Wow. But it happened in my affluent town near ATlanta too.

This is certainly not a problem specific to Jamaica.

Los Angeles
324 forum posts
5. Re: The Black Hole of Fraud-For Real!

Very sorry to hear this happen to you. It happened to me also. I was ripped for $1000US though in one swipe!

Never even used my card in Negril, but I was renting a bike and used the credit card as a deposit. I paid for the bike in cash, but they still ripped the card numbers after I left. Bad decision to use my card, but I had no idea that this could happen.

I too suggest to limit your card usage, and use cash or travellers checks.

Birmingham/uk
8,996 forum posts
6. Re: The Black Hole of Fraud-For Real!
Destination Expert   What's this?
for Ocho Rios

Hi rastagirl777,

Thanks for your post and I'm sorry and saddened that this has happened to you.

Theif will never prosper!

Fredericton...
463 forum posts
7. Re: The Black Hole of Fraud-For Real!

It’s sad to hear about this happening anywhere, but especially on such a beautiful island, most of whose people are honest and friendly and hospitable. Quite true, though, that it’s not a problem specific to Jamaica. The only place my number has ever been ripped off, in years of travelling, was New York City, in the gift shop of a well-known museum. Despite their high profile and international reputation, only 2 ½ years ago this institution was still using one of those old-fashioned machines that take an impression of the card (probably as a cost-saving measure; don’t get me started on the issue of insufficient funding to the arts). Someone took a duplicate of the impression and charged some stuff on my card several weeks after our NYC trip at businesses we’d never been to. We disputed the charges and the C/C company reversed them without argument, but it was a major stress-out for a few days.

However, I still think credit cards are useful when travelling. They’re accepted almost everywhere (unlike travellers’ cheques) and they can be replaced (unlike cash). Ten years ago my wallet was lifted right out of my purse on the Paris Metro, but the joke was on the thief. We never carry more than the bare minimum of cash needed for the day, and it was at the end of the day, so all he got was six francs and my credit card, which we cancelled within minutes of discovering the theft. We used my husband’s C/C account for the rest of that trip. The only real loss, in my book, was the photos of our kids that I had put in my wallet for the trip, and I eventually got those back (the story behind that is definitely one of those “feel good” travel tales, but it’s for another day, another forum).

I think a judicious combination of cash, travellers’ cheques, and carefully-monitored credit card use is a good way to go when travelling. Works for me, anyway.

STC, MO
2,627 forum posts
8. Re: The Black Hole of Fraud-For Real!

Unbelievable. I wonder if your c/c company caught it from the $58 fast food purchase. Sure glad you posted this as I'm heading to Negril next month. I've already given my c/c info over the phone to the hotel mgr but I think I won't even take it with me just in case.

Patti just as an FYI. You can actually give them a cash deposit when you get there so you don't have to have the c/c at all.

Orlando...
432 forum posts
9. Re: The Black Hole of Fraud-For Real!

Wow, sorry rastagirl. It's funny how you can feel so comfy, feel confident and then still get burned. At least they caught it. I was aware of this happening before we left and was on guard at check in. They didn't ask us for a card at BRB and we never used it for anything else while there. Almost did at the end of the trip in the airport for a little last minute shopping but glad now that we didn't. It's too bad that a few dishonest people can hurt your trust like that. Most of the people that we met while there were amazing people, so real and open to sharing what they have with us. Keep smiling.

Gillian

portsmouth/nh...
1,041 forum posts
10. Re: The Black Hole of Fraud-For Real!

Many US banks and credit card issuers as well as some hotels, car rentals and restaurants outside the US, now insist on credit card usage with P.I.N. number only, PLUS, a written signature. Others, even if you call your card issuer in advance to let them know of your travel dates and usage plans abroad, are now not honoring credit cards for cash advances, specifically because of i.d.fraud. You should also be aware that many cards are now charging foreign transaction/currency exchange fees of about US$9 for each

transaction made overseas. Jamaica is particularly on the

'watch list' for cc fraud; it's often recommended you use for

cards overseas for emergency only....