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Grand Bahia Principe Punta Cana..... upgrade at check-in?

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Prince Rupert
posts: 6
Grand Bahia Principe Punta Cana..... upgrade at check-in?

Booked through Air Canada Vacations

Junior Suite - does not say Club Golden or Superior

1) When you book with Air Canada Vacations its a Superior Junior Suite with no upgrades.

2) Air Canada Vacations its a Superior Junior Suite (upgrades to Club Golden) at the front desks discretion or with a little grease?

3) or with an additional charge to your credit card you will be moved..... cost? and is it worth it?

When booking the 14 day package it never gave me the option of the Esmerelda or Ambar. Has anyone ever been upgraded from the Bavaro or Punta Cana to these properties?

Any feedback or advice on this property and or Air Canada Vacations service out of Montreal to Punta Cana would be appreciated.

Brett

Chester, United...
posts: 49,192
reviews: 53
1. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

Hi Brett

Why not contact ACV and ask what room type you have booked???

Canada
posts: 714
reviews: 10
2. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

Air Canada Vacations doesn't offer the golden club upgrade. It's considered a "Transat Holidays" distinction when booking with a Canadian company.

You can try to upgrade at the resort, and they'll accommodate you for a fee if there is space. However, if you're going around Christmas, it's quite unlikely that they'll be able to move you.

Esmeralda and Ambar are considered different hotels that share a common ground in Punta Cana. They cost more per person, and it's incredibly unlikely that they'll upgrade you to those hotels.

With that said, I've been to the Bahia Principe Punta Cana before. You'll have a great time. Granted I like the Royal Golden upgrade, but it definitely won't make or break your vacation.

Just enjoy. Don't stress about upgrades or anything else. :-)

Chester, United...
posts: 49,192
reviews: 53
3. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

Hi again

In case you are thinking about it "a little grease" is actually a bribe and some resort will fire staff who accept them

Prince Rupert
posts: 6
4. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

14 days of No Stress No Worries. The only reason I asked about tipping the front desk for an upgrade is for the increased access to all the services and restaurants that are offered at the Grand Bahia Principe Resort.

Cheers

Sackville, N.B.
posts: 4,540
reviews: 14
5. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

Even with Club Golden you do not have full access to all the a la cartes and you are limited to the number you can actually book while there.

Sackville, N.B.
posts: 4,540
reviews: 14
6. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

And ACV does offer the Ambar and the Esmeralda - so if you wanted access to those resorts you probably should ahve booked one of them with ACV.

St. John's, Canada
posts: 2,078
reviews: 10
7. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

We have friends who booked the Esmeralda Easter 2011 and arrived to find the hotel was overbooked. They were then upgraded to the Ambar. So occasionally upgrading does happen.

Canada
posts: 714
reviews: 10
8. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

There's a huge difference between upgrades from Esmeralda to Ambar and Punta Cana to Esmeralda/Ambar.

Ambar and Esmeralda are part of the chain's "luxury" group. It's an move to similar hotels. Punta Cana and Bavaro are part of their regular hotels, although still excellent.

My point above is that, from experience, I don't recommend stressing about upgrades once you arrive. You can easily waste a lot of time being told to come back to the lobby at a certain time, and still not get exactly what you want. The OP booked into a great resort, and will still have an excellent time with this package. Enjoy it. :-)

Prince Rupert
posts: 6
9. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

Thanks ryguy2008

Brooklin, Canada
Destination Expert
for Punta Cana
posts: 10,454
reviews: 20
10. Re: Grand Bahia Principe Punta Cana..... upgrade at check-in?

BMK9....

The resort themselves advises guests, that if they are looking to obtain an upgrade on arrival, it is always based on the availability at the time of your arrival and is more expensive to do so on arrival, than by booking the upgrade or the resort you desire, with your travel agent/tour operator prior to your departure.

If, the upgrade is available, the costs on arrival, are as follows:

- To upgrade to Club Diamond/Hacienda at the Bavaro resort are $20US per person per day

- To upgrade to Club Golden at the Punta Cana resort are $20US per person per day.

- To Upgrade to the adult only Luxury Ambar resort is $30US per person per day

- To upgrade to the Luxury Esmeralda resort is $35US per person per day.

The cost for children ages 2-12 is 50% of the above adult rate per child per day.

Hope this does assist you.

John

Brooklin (Bubba King)