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Business Venue Rating

Stoke-on-Trent...
posts: 2
reviews: 7
Business Venue Rating

Can anybody recommend a business venue guide that includes guidance not just on the size of meeting room but how useable it is for meetings and workshops. For example, natural daylight, wall space, attentiveness and effectiveness of conference staff? Thanks

Sydney, Australia
posts: 9,691
reviews: 30
1. Re: Business Venue Rating

It really depends where.

Effectiveness of staff? How do you believe they can rate that?

Try Cvent, it's the only place I know that provide a little more than broadstroke information and descriptors on event and conference locations.

www.cvent.com

Edited: 5:56 pm, March 23, 2013
Stoke-on-Trent...
posts: 2
reviews: 7
2. Re: Business Venue Rating

Thanks for the suggestion, there's some good ideas on the web site. I'm mainly considering UK as a guide to clients and professional meeting facilitators.

In response to your question, staff effectiveness would include things like, the ability to deliver an intelligent safety briefing, familiarity with equipment provided by the venue, being able to communicate as a single point of contact between the client and other hotel functions such as catering.

I believe a venue can really differentiate itself by adding value, clearly described and offered at the outset.

Many thanks

Sydney, Australia
posts: 9,691
reviews: 30
3. Re: Business Venue Rating

" safety briefing, familiarity with equipment provided by the venue, being able to communicate as a single point of contact between the client and other hotel functions such as catering"

If you're looking at those sorts of service delivery pre-requisites, you're going to be better off doing some old fashioned ground work and start networking with MICE Sales Executives at decent hotels in the regions or cities in which you intend to hold meetings and conferences.

The suggestion of hotels over function and conference centres, is especially important, as hotels employ their own conference and banquet staff and the level of accountability is considerably higher than that of conference and function centres, who employ contract casuals for staffing of many events. They are generally poorly trained, gathered from a casual staff pool and as they often do not work as a regular team, consistency of service delivery is minimal.

The reasonable associated costs of room and equipment hire, together with international quality catering are also the benefits of holding business with a hotel - rather than external catering of larger conference venues.

4. Re: Business Venue Rating

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