I flew recently with Qatar Airways between Melbourne and Nairobi. When I checked in at Melbourne Airport I had the misfortune to be quite ill with flu and on top of not feeling well I had problems with my ticket. Instead of being helpful and sympathetic the Australian staff working behind the counters sent me away 4 times to different counters to try and sort out my problem which took over an 1 1/2 hours. Once on board the plane I was put next to a small baby and on asking the cabin crew if I could be moved as I did not want to give the child my germs, I was rudely told that there was nothing they could do for me. All in all my flight from the moment of check in to when I landed was an absolute nightmare. Have other passengers had the bad luck of dealing with rude and unhelpful Qatar Airways staff?