I booked a flight with Delta (Operated by Southeast) last June 08 for a flight from Orlando to Nassau on the 4th Feb 2009 to return on the 20th Feb. I arrived in Orlando at my hotel where they had a computer and free internet access where I checked to see what time check-in was. To my horror I found that there were no flights that day. So I phoned Delta from the hotel who were providing free calls, to be told that flights had been cancelled I think she said since last August. So I asked how do I get to Nassau the next day and was told me to book with another airline. I asked will you pay the extra and was told I would only get a refund of my original ticket about $210. (This was after being asked the credit card you booked the flight with, date etc and put through to 3 different departments only to repeat myself each time, and get more frustrated each time, but still trying not to show my anger). I looked up AA airline on the net and their price was $878.20 via Miami. I did manage to buy a ticket with Jet Blue (which I could recommend) which was direct at $301.20. If this flight was full, naturally I would have had to pay the $878.20 which is considerably a lot more than that $210 booked with Delta. I emailed Delta to complain to get a reply of sympathy but sorry no compensation. I replied again to complain at the extra cost and got the same reply we only refund your ticket cost. I am a 60+ old gentleman but what if it was a 80+ old lady traveling for the first time on her own to see a son/relative/friend who had paid the ticket – imagine how she would have felt, it would have been VERY distressing for her as it was for me – Delta did not contact me either by phone or email to say the flight had been cancelled. I see they have a Rule 240 but they are trying to ignore me, and I presume unlikely to get anywhere further with their complaints department, should I write to Richard H. Anderson their COE to see how he reacts. What would you advise me to do to get my extra costs back from Delta. Let this be a warning not to fly with Delta.