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Help! Submitted a review for the wrong lodge!

Brooklyn, New York
Destination Expert
for Sarapiqui
posts: 4,481
reviews: 85
Help! Submitted a review for the wrong lodge!

I thought I was reviewing Iguana Lodge in Costa Rica, but I guess it got submitted as a review of Bosque del Cabo nearby.

How do I fix this?

Vancouver, Canada
Destination Expert
for TripAdvisor Support
posts: 11,850
reviews: 68
1. Re: Help! Submitted a review for the wrong lodge!

Hi Racandee,

Actually, it's quite easy to get it moved to the correct listing. Just start by clicking on this link which goes to the Help Center User Review Support:

http://www.tripadvisor.ca/UserReviewSupport

From there, choose Review appears on wrong location

Regards,

L4

Brooklyn, New York
Destination Expert
for Sarapiqui
posts: 4,481
reviews: 85
2. Re: Help! Submitted a review for the wrong lodge!

Thanks! I figured it had to be there somewhere.

I was dreading having to rewrite a long review, complete with 10 photos. You saved me a ton of work!

Vancouver, Canada
Destination Expert
for TripAdvisor Support
posts: 11,850
reviews: 68
3. Re: Help! Submitted a review for the wrong lodge!

No problem..it's great when there's an easy solution! You may want to consider writing the reviews in word or a similar program just to have a back up copy.

L4

Brooklyn, New York
Destination Expert
for Sarapiqui
posts: 4,481
reviews: 85
4. Re: Help! Submitted a review for the wrong lodge!

Very good idea.

One more question: any idea how long it takes before the correction takes hold?

Vancouver, Canada
Destination Expert
for TripAdvisor Support
posts: 11,850
reviews: 68
5. Re: Help! Submitted a review for the wrong lodge!

My guess would be 5-7 business days but that's just a guess; it could be faster (depends on the staff workload).

L4

6. Re: Help! Submitted a review for the wrong lodge!

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