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My review was removed

Tonbridge, United...
posts: 2
reviews: 10
My review was removed

Hi a recent review i did of the two brewers hadlow was removed as i didnt realise the confirmation had gone in the spam folder is there anyway of putting it back?

Cabarete, Dominican...
Destination Expert
for Cabarete, TripAdvisor Support
posts: 23,530
reviews: 131
1. Re: My review was removed

Hi and welcome to the Support Forum!

Go ahead and confirm it, and then send a note to www.tripadvisor.com/UserReviewSupport

In the form, pick Status of My Review, then Not Listed. It can take 5-7 business day to hear back from TA.

Silvia

2. Re: My review was removed

-:- Message from TripAdvisor staff -:-

This post was determined to be inappropriate by the TripAdvisor community and has been removed.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Thanks for being a part of the TripAdvisor travel community!

Removed on: 6:35 pm, March 19, 2013
Vancouver, Canada
Destination Expert
for TripAdvisor Support
posts: 9,704
reviews: 59
3. Re: My review was removed

Hi 2Brewers_12,

The forums are primarily member-driven and we are not TA Staff. All requests to do with reviews must be submitted to the TA Review Staff. There is a contact link that Silvia provided for reviewers. When a reviewer contacts TA Staff and asks about a review, they will be informed of what the issue was with the review.

As an owner, your response is via your Management Center and not the forums. There is also a private Owner's Forum. Please read the following and if you have a question, please ask on the Owner's Forum; you can describe the situation but please don't discuss specific reviewers. If a review is reposted, the Owner would then again have the option to respond.

Here's the information for owners:

tripadvisor.ca/ShowTopic-g1-i12105-k5056048-…

Regards,

L4

Vancouver, Canada
Destination Expert
for Vancouver
posts: 30,112
reviews: 37
4. Re: My review was removed

Although the review is negative, I can't think of any guidelines it has breached.

Tonbridge, United...
posts: 2
reviews: 10
5. Re: My review was removed

I just posted a new one

Calgary, Canada
Destination Expert
for Calgary, TripAdvisor Support
posts: 22,198
reviews: 66
6. Re: My review was removed

I see that your original review of Two Brewers is now on TA:

tripadvisor.ca/ShowUserReviews-g1096427-d209…

Is your new review a review of a different listing? I ask because you can't submit a follow-up review of Two Brewers until 30 days after the first one was submitted, on March 9.

Melbourne, Australia
Destination Expert
for Philippines
posts: 12,853
reviews: 589
7. Re: My review was removed

Its interesting that the 5 out of 5 ratings mostly come from first time reviewers.

Id certainly be suspicious of this.

Tommo

8. Re: My review was removed

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 2:16 am, April 05, 2014
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