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When will my business get listed on TripAdvisor?

St. Petersburg...
Level Contributor
24 posts
9 reviews
When will my business get listed on TripAdvisor?

I've made a request to register my business about 3 weeks ago. Still I haven't received any reply..

How long does it take? How can I contact Tripadvisor's support department? Should I make another request to accelerate the process?

Edited: 3:17 pm, November 21, 2012
Vancouver, Canada
Destination Expert
for TripAdvisor Support
Level Contributor
12,007 posts
68 reviews
1. Re: When will my business get listed on TripAdvisor?

Hi Polina,

I just wanted to clarify. Is your business already on the site and you're wanting to verify yourself as the owner? Or, have you submitted your business as a new listing and it's not on the site?

We can give you a better answer if we know for sure what you're trying to do.

Thanks.

L4

Melbourne, Australia
Destination Expert
for Philippines
Level Contributor
17,098 posts
869 reviews
2. Re: When will my business get listed on TripAdvisor?

Perhaps the owners forum may be an appropriate forum to ask questions.

Tommo

St. Petersburg...
Level Contributor
24 posts
9 reviews
3. Re: When will my business get listed on TripAdvisor?

No, it's not on the site yet, Luckyfour, I have submitted my business as a new listing in the beginning of November, still it's not published and I've never heard from Tripadvisor since that!

I tried to reach a support department at listingsupport@tripadvisor.com and received their reply:

"Please use the following link to find your Owners' Center page:

http://www.tripadvisor.com/Owners

Once you are registered and signed in, click the "Manage your listing" tab and you will be able to contact our support team directly.

Please note that responses to this email will not be received or read."

But firstly I dont see any "Manage your listing" tab on the page, secondly how can I register myself as an owner if my business isn't listed..

That's why I'm asking what should I do.. Should I just wait and should I contact smb responsible for listings and how?

Thank you!

St. Petersburg...
Level Contributor
24 posts
9 reviews
4. Re: When will my business get listed on TripAdvisor?

Sorry, Tommo, I don't have access to the owner's forum yet!

Edited: 5:02 am, November 22, 2012
Vancouver, Canada
Destination Expert
for TripAdvisor Support
Level Contributor
12,007 posts
68 reviews
5. Re: When will my business get listed on TripAdvisor?

Hi Polina,

It takes a variable amount of time to add a new listing. I'd suggest waiting for now as it can take over a month. If TripAdvisor lists your property, you'll then be able to verify yourself as the owner (an easy process). Once verified, you'll then have access to your Management Center and the Owner's Forum.

So, it can be a wait, but as long as your business meets the criteria, you're on. :-)

L4

West Grey, Ontario
Destination Expert
for Toronto, TripAdvisor Support
Level Contributor
60,373 posts
71 reviews
6. Re: When will my business get listed on TripAdvisor?

Hi Polina;

There is no way "to accelerate the process". TA staff process the requests in the order in which they are received.

Best Regards

Cabarete, Dominican...
Destination Expert
for Cabarete, TripAdvisor Support
Level Contributor
31,090 posts
163 reviews
7. Re: When will my business get listed on TripAdvisor?

Have you run a search for your business name using the search box on top? Many times businesses get listed and only a search brings them up. You may be expecting to be listed in a particular city, but according to TA you're located elsewhere (or was listed elsewhere by mistake).

Silvia

Edited: 12:28 pm, November 22, 2012
St. Petersburg...
Level Contributor
24 posts
9 reviews
8. Re: When will my business get listed on TripAdvisor?

I tried to search my business, Sylvia, unfortunately, it's not listed yet.

Thank you all so much!

I suppose I have to wait and hope it'll get listed really soon!

Sao Paulo, SP
1 post
1 review
9. Re: When will my business get listed on TripAdvisor?

Hi, Polina!

Just would like to know if now you have already received TA's feedback about listing your business after a few months... I'm asking cause I subscribed my business, but no answer so far =)

thank you!

Cabarete, Dominican...
Destination Expert
for Cabarete, TripAdvisor Support
Level Contributor
31,090 posts
163 reviews
10. Re: When will my business get listed on TripAdvisor?

Hi Fernanda,

It can take 3-4 weeks to get a business listed. You'll get notified if your request is rejected. You should also receive an email notification if approved but sometimes they lag the actual listing. You should search for your business name every now and then, using the search bar on the top right of your screen.

Silvia