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Who can I contact to complain about forums?

Who can I contact to complain about forums?

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post either because the author requested it, or because it did not meet TripAdvisor's forum guidelines.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 11:53 am, November 19, 2012
Vancouver, Canada
Destination Expert
for Vancouver
posts: 27,565
reviews: 37
1. Re: Who can I contact to complain about forums?

Hi hissmonster ~

You have not reached a TA office with your post. All forums are public and operate on a member to member basis.

I have read the comments on the Germany forum. I'm afraid you are not too familiar with the ins and outs of spamming. Spamming is where you post the same thing a number of times. It is done all over the forums and is consistently regarded as shilling. a.k.a. Self promotion or perhaps promotion of a family member or a friend.

Your track record is thin on TA. You have posted one response (very helpful) in 2008. You have never asked a question. No wonder you've never had a problem with TA before. You don't have to ask questions or provide advice on a regular basis, but when you do come on to post the same text 7 times with a link to a company, regulars will immediately consider you to have a vested interest in the company you are "promoting". You may be quite honest and genuine but that is how self promoters ALWAYS do it. Regulars will report your post as inappropriate and it will go.

That is the problem: posting the same information 7 times on the same day, having no track record on TA, providing a link to the company 7 times. The result is: this poster is self promoting.

2. Re: Who can I contact to complain about forums?

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post either because the author requested it, or because it did not meet TripAdvisor's forum guidelines.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 11:53 am, November 19, 2012
3. Re: Who can I contact to complain about forums?

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post either because the author requested it, or because it did not meet TripAdvisor's forum guidelines.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 11:53 am, November 19, 2012
Vancouver, Canada
Destination Expert
for Vancouver
posts: 27,565
reviews: 37
4. Re: Who can I contact to complain about forums?

http://www.tripadvisor.com/GeneralSupport

The above link will take you to a webform. Choose "Sign in and Registration" then choose "I need help closing my account."

Vancouver, Canada
Destination Expert
for TripAdvisor Support
posts: 9,212
reviews: 57
5. Re: Who can I contact to complain about forums?

Hi hissmonster,

Here's the information you've requested:

To close your account-

http://www.tripadvisor.ca/GeneralSupport

Sign in and registration > I need help closing my account

L4

6. Re: Who can I contact to complain about forums?

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post either because the author requested it, or because it did not meet TripAdvisor's forum guidelines.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 11:53 am, November 19, 2012
Calgary, Canada
Destination Expert
for Calgary, TripAdvisor Support
posts: 21,305
reviews: 64
7. Re: Who can I contact to complain about forums?

Welcome to the Internet, where men are men, women are men, and children are the FBI.

I can understand you feeling the way you do, but you need to know that in 99.9% of the situations where people post the way you did, they are in fact shills.

When you post on an anonymous forum, like TA (or Frommer's, Fodor's, Thorntree, etc.) you need to establish some credibility first before posting multiple enthusiastic endorsements of a business. Otherwise, there is no reason not to think that you are linked to that business.

Some forums even have a written rule that says you can't endorse a business until you have responded to a certain number of forum questions. Would you be in favour of TA implementing such a rule? Would it have helped you?

Edited: 10:28 am, November 17, 2012
8. Re: Who can I contact to complain about forums?

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post either because the author requested it, or because it did not meet TripAdvisor's forum guidelines.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 11:53 am, November 19, 2012
Edited: 11:53 am, November 19, 2012
9. Re: Who can I contact to complain about forums?

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post either because the author requested it, or because it did not meet TripAdvisor's forum guidelines.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 11:53 am, November 19, 2012
Calgary, Canada
Destination Expert
for Calgary, TripAdvisor Support
posts: 21,305
reviews: 64
10. Re: Who can I contact to complain about forums?

Have you removed all your reviews since your forum postings were removed? I ask because you're currently not showing any reviews on your profile, and I agree that having a certain number of reviews (more than 1 or 2) would enhance your credibility.