If it was an honest review, why remove it? It's a description of what you experienced during your visit. Let other guests write the positive reviews that confirm the changes that the management promised were actually put into place.

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Gone...painful simply painful.

Then everyone wonders why knowbody believes this "STUFF" anymore.

This guy had a legit issue...the business had no real responce so why did the reviewer want the review to go POOF..........I know and its a violation so why was the reviewer able to remove it..........the answer is they should not have been able to in this case.

If the reason for removal is a clear violation the review should not be able to go POOF.

Either the reviewer used the review as a tool twards the business....violation

Or the business contacted the reviewer after the review went live and ENCOURAGED him to pull the review..........violation.

S.C

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I totally agree with C_W

Do not delete it

Hi trip advisor staff! I wish ud help me remove a review! Tried 4 times now all tn end in tears!

Hi Katra ~

Are you talking about removing your own review? or is it a review that someone else wrote?

If it is for your own review, click open the following link:

http://www.tripadvisor.com/UserReviewSupport

In the drop down menu, choose "Remove my review"

In the second drop down menu, click on the review you want removed.

IMO reviews shouldn't be able to be removed at the choice of the reviewer, and that should be clearly understood at the time the review is submitted.

If there's a situation that the business can rectify and you haven't given them a fair opportunity to do it you shouldn't be submitting a review yet (it might turn out to be a favourable review if some problem arose and you were impressed by how well they attended to it). If they only rectify it after they get bad publicity about it then let the review stand but add that it was fixed *after* (which to me reads like it was done reluctantly and I like to know which businesses only do the right thing when you kick up a big enough fuss).

If reviewers can submit bad reviews and then pull them at whim it does leave the system open to abuse by either the reviewer or the business, as Sanibelcruise also pointed out.

>>IMO reviews shouldn't be able to be removed at the choice of the reviewer, and that should be clearly understood at the time the review is submitted.<<

+1