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There seems to be a bug with this map

Cork, Ireland
posts: 3
reviews: 59
There seems to be a bug with this map

I'm looking at restaurants in Exeter on this page: tripadvisor.co.uk/Restaurants-g186254-Exeter…

Look at the map and you can see all the restaurants. Now, try and zoom in on the map and most of the restaurants disappear. In fact, when you zoom in so just the city of Exeter is on the map, it only shows 2 restaurants. This is making it very difficult to find good restaurants in the city as they are simply not showing up. Zooming in is not the only thing that causes this. If you just move the map a little, you will see that most of the restaurants in Exeter just disappear.

Newton...
posts: 2,327
reviews: 13
TripAdvisor Staff  What's this?
31. Re: There seems to be a bug with this map

Thanks mymsman and N R,

I've passed this to our engineers to help them diagnose and fix this issue!

Jeanine

32. Re: There seems to be a bug with this map

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Removed on: 12:54 am, October 09, 2012
Vancouver, Canada
Destination Expert
for TripAdvisor Support
posts: 10,647
reviews: 63
33. Re: There seems to be a bug with this map

luluyili,

Solicitation is not allowed on the forums. Do not include links to scarf and sneaker sites.

L4

Hampshire, United...
Destination Expert
for Eastleigh, Winchester
posts: 4,479
reviews: 95
34. Re: There seems to be a bug with this map

Bump,

This error is still occurring and makes the TA apps unusable in the areas affected.

Hampshire, United...
Destination Expert
for Eastleigh, Winchester
posts: 4,479
reviews: 95
35. Re: There seems to be a bug with this map

Reykjarvik, Iceland also suffers from this problem

Hampshire, United...
Destination Expert
for Eastleigh, Winchester
posts: 4,479
reviews: 95
36. Re: There seems to be a bug with this map

In case any one from technical support is actually reading the forum:

Destinations in TA are arranged in a tree network with cities as the leaves of the tree owning the hotel and restaurant listings.

e.g. Home > Europe > Iceland > Reykjavik.

However in a significant number of cases including Reykjavik, Brussels, Exeter the cities are also parent node for small towns in the vicinity

e.g. Home > Europe > Iceland > Reykjavik > Kopavogur

The initial map view is generated correctly showing all Reykjavic and Kopavogur listings.

The problem is that when handling the Map Moved event and redisplaying the map the code assumes that listing are only attached to leaf nodes and it ignores listings attached to a branch node. So restaurants in Kopavogur are shown but those in the centre of Reykjavik are not!

One might naively assume that the same code would be used to populate the initial map view as well as handling redrawing it following a map move or zoom and for restaurants and hotels. However this is TA and while all environments get the initial map draw correct only the Hotels map on the main site manages to get redraw right, Restaurants and the Apps get it wrong!

I think the failing environments must have code like:

if (destination has child nodes)

{ process child nodes }

else

{ process listings for this node }

Just removing the word 'else' above would solve the problem! Listings need to be processed for all destinations in view whether or not they are leaf nodes.

Hampshire, United...
Destination Expert
for Eastleigh, Winchester
posts: 4,479
reviews: 95
37. Re: There seems to be a bug with this map

Bump,

Santa didn't bring a fix,

I hope TA will make a New Years resolution to start fixing bugs like this.

Hampshire, United...
Destination Expert
for Eastleigh, Winchester
posts: 4,479
reviews: 95
38. Re: There seems to be a bug with this map

The bug does seem to have been fixed for the apps but is still alive and kicking on the main site for restaurants.

Could TA's left hand please talk to the right hand!

Hampshire, United...
Destination Expert
for Eastleigh, Winchester
posts: 4,479
reviews: 95
39. Re: There seems to be a bug with this map

Bump - Edinburgh also suffers from this problem

tripadvisor.co.uk/ShowTopic-g1-i12105-k61042…

Newton...
posts: 2,327
reviews: 13
TripAdvisor Staff  What's this?
40. Re: There seems to be a bug with this map

Thanks mymsman,

I have bumped this issue up internally as well.

Jeanine