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Remove Hotel Name

siem reap
posts: 1
Remove Hotel Name

Dear Valued Partner,

Greeting from Angkor Star Hotel.

A good day to you and hope this e-mail find you well.

Regarding to Angkor Star Hotel is going to change the new hotel name , new website and new management team from 1st Aug 12,therefore, we would like to remove Angkor Star Hotel name and all review and set up new hotel name. What should i do for these issue?

I am looking forward to seeing your reply soon.

Best regards

Mr.Yin Samnang

E-mail: ecommerce@angkorstarhotel.net

H/P: +855 12 735 703

Skype:samnangyen

1. Re: Remove Hotel Name

-:- Message from TripAdvisor staff -:-

This post was determined to be inappropriate by the TripAdvisor community and has been removed.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Thanks for being a part of the TripAdvisor travel community!

Removed on: 9:22 am, June 08, 2012
West Grey, Ontario
Destination Expert
for Toronto, TripAdvisor Support
posts: 55,271
reviews: 69
2. Re: Remove Hotel Name

Hi Mr.Yin;

Matters that pertain to your business or property, or that are relevant only to business owners or managers, should be posted in the Owners' forum.

Information about how to sign-up and access the Owners’ Forum can be found here on TA;

tripadvisor.ca/ShowTopic-g1-i12105-k5056048-…

Please post your concern on that forum.

Best Regards

South Williamsport...
posts: 1
3. Re: Remove Hotel Name

We want to remove our hotel name and all (bad and good) reviews.

Our hotel name is "Days Inn, Williamsport, PA" at present in tripadvisor.com

The reason of this action is, now this property is no more Days Inn. It is taken over by different management and the name of this property is changed.

Requesting you to remove this hotel at all from tripadvisor.com because we are suffering a lot because of current reviews.

Thanks

Fredericia, Denmark
Destination Expert
for Bentota, Beruwala, Sri Lanka
posts: 36,092
reviews: 7
4. Re: Remove Hotel Name

Reply # 2 applies to you too.

kodaikanal
posts: 2
5. Re: Remove Hotel Name

We want to remove our hotel name "Royal Hotels, Kodaikanal".

It is because we want to extend the standard of our hotel. the old reviews may affect our new standard.

And another reason is, We have got many reviews both good and bad, but without any reason, the good reviews were removed frequently from your site.

so for both reasons, we wanna remove our hotel name, please do it as soon as possible.

from,

Royal Hotels,

Kodaikanal.

West Grey, Ontario
Destination Expert
for Toronto, TripAdvisor Support
posts: 55,271
reviews: 69
6. Re: Remove Hotel Name

Hi madhuKodaikanal;

Reply #2 applies to you, as well.

Best Regards

Cabarete, Dominican...
Destination Expert
for Cabarete, TripAdvisor Support
posts: 25,481
reviews: 137
7. Re: Remove Hotel Name

Hello Kodaikanal,

Tripadvisor only considers removing reviews if the business has changed hand or underwent major renovations. Reporting either one requires submitting documentation to prove your claims.

Tripadvisor only removes a listing if the business has closed down for good.

If you need additional assistance or have other business-related questions, please post on the Owners' forum. Here are the instructions:

tripadvisor.com/ShowTopic-g1-i12105-k5056048…

Silvia

kodaikanal
posts: 2
8. Re: Remove Hotel Name

We are going to have a major renovation and why should we have to submit the documents to you?

We don need need any more arguments, just remove our hotel name and reviews.

Regards,

Royal Hotels,

Kodaikanal

Vancouver, Canada
Destination Expert
for Vancouver
posts: 32,700
reviews: 52
9. Re: Remove Hotel Name

madhuKodaikanal ~

No one on this forum is TA Staff. You have not sent a message to a TA Office. This is a public forum.

All the hotels, restaurants and attractions on TA have been suggested by regular members of TA. Anyone can send the name of a hotel to TA to be listed on the website. They will not remove your hotel from the website. When you submit the documents about your major renovations, TA will remove all the reviews up to the date of your renovations. That is all they will do. Then when you reopen as a renewed hotel, any new reviews will apply to your renovated property.

Click on the blue printing in #7 and read all the information on the new page that opens. Follow the instructions.

Edited: 4:43 am, February 22, 2013
10. Re: Remove Hotel Name

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 12:15 am, February 24, 2014