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Can't find my business listing

Siem Reap,Angkor...
posts: 4
Can't find my business listing

Hi,

I requested my business "Angkor Tour Guide & Taxi Service" (www.angkorvisitor.com) to be listed on TripAdvisor back in early Jan 2012. Several weeks ago I received what seems like a system-generated email stating that "I have amended your listing and you should notice the updated information on our site within the next day or two.".

The email also referred to an "Owner's Page". When I went to that page and typed in the name and location of my business I could not find it on TripAdvisor.

How do I find out what is happening with my business listing?

Thank You.

Praim

15 replies to this topic
Portland, Oregon
Destination Expert
for TripAdvisor Support
posts: 12,783
reviews: 28
1. Re: Can't find my business listing

Is your business listed on this page of resources: tripadvisor.com/Resources-g297390-Maps-Siem_…

Siem Reap,Angkor...
posts: 4
2. Re: Can't find my business listing

Hi PDXNoah,

Thank you for your response, but my business is not listed on that page.

Regards,

Praim

Siem Reap,Angkor...
posts: 4
3. Re: Can't find my business listing

I have just been notified of my listing. No further action required. Thank you!

Nelson, New Zealand
posts: 1
4. Re: Can't find my business listing

Hi there,

we had our business listed on tripadvisor for nearly 3 years. Now the listing seem to have vanished, can't find it anymore? Not even through search? What has happened? Listing name was "Kraut's German Eatery" in Nelson, New Zealand.

Regards,

Raz

Vancouver, Canada
Destination Expert
for Vancouver
posts: 33,588
reviews: 54
5. Re: Can't find my business listing

Raz ~

Through Google, I found a reference to the resto closing for 7 months to change locations. It could be that someone has reported you to TA as closed. Not sure, that seems a bit over the top but I guess it could happen if someone linked a news story with their report. Google also shows your restaurant on TA with 43 reviews, but the links lead nowhere.

Are you a registered owner on TA? You may no longer be able to access your management centre.

You could try to contact TA through the help centre, but I wonder if they would reply with a request to go through the owners' centre. Others with some business experience on TA will be along to give you better advice.

Bali, Indonesia
posts: 2
6. Re: Can't find my business listing

Hi, I cant find my business listing named talagaspabali

Fredericia, Denmark
Destination Expert
for Bentota, Beruwala, Sri Lanka
posts: 36,390
reviews: 7
7. Re: Can't find my business listing

Did you request a listing for your business? If so, when?

Bali, Indonesia
posts: 2
8. Re: Can't find my business listing

Yes. I posted a request on 14th Feb 2013. Thanks.

Fredericia, Denmark
Destination Expert
for Bentota, Beruwala, Sri Lanka
posts: 36,390
reviews: 7
9. Re: Can't find my business listing

Then be patient. Requests for new listings can take up to 5-6 weeks.

10. Re: Can't find my business listing

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