I currently have a claim in against Delta airlines after me and my wife were delayed for 24 hours travelling to the USA in November 2013.
According to delta the problem was; "due to anti-icing failure. Considering the flight was cancelled due to technical issues, this represents an extraordinary cause for cancellation, as we cannot change the outcome of this flight. Therefore no legal compensation is due."
I (very naively) thought this claim was a formality but Delta are sticking to the anti-icing failure being an extraordinary cause. I know this is a grey area and extraordinary causes are not very well defined, so just wanted some advice on whether i should keep fighting this or give up? They have offered us a $100 travel voucher each as a gesture of goodwill but i doubt i will be travelling anywhere before this expires anyway.
I was flying from Ireland so i have been struggling to even find an Irish no win no fee company to take this to court for me. Are we due 600 euro each from this technical fault?
Thanks for any advice