Has anyone had any bother with Travel Up of late?
We booked a flight from Glasgow to Bangkok using Skyscanner to lead us to Travel Up who offered one of the cheapest flights and despite payment receipt and issue of an electronic ticket, none of the 3-stage flights were booked when we turned up at Glasgow Airport this afternoon.
It would appear that Travel Up made some sort of contact with KLM/Etihad/Aer Lingus but never finalised the payment, thereby leading to no flight bookings despite initial reservation.
This has resulted in last minute extortionate new flights as we have commitments in Thailand which we must arrive for this weekend.
How do you suggest we go about taking this matter further? ATOL, ABTA?