Just wanted to do a quick post so others are aware of this issue. We bought Toronto to Bombay online with FlightHub, on Jet Airways. A day and a half before departure we noticed one passenger name had a typo. Instead of 'Artur' it was 'Arur'. Agreed we should have checked the tickets previously but we missed it. It was clearly a typo, probably the 't' key didnt get pressed hard enough or something. Its a code share with the first on Air Canada - a much hated airline in Canada. The fare was a refundable type flexi-fare so I called AIr Canada to correct it, and they said ok there is likely to be $50-100 fee associated with it, but upon transferring me to the next associate they realised it was a Jet Airways issued ticket, so I called Jet. They flat refused. The CSR wouldnt even talk to me, he said the ticket was unusable, and no he couldnt transfer me to the supervisor. Period. After about 15 minutes of my going WTH, i got the supervisor who wasted another 30 minutes and then proceeded to inform me that BOTH the tickets that were on that reservation would be cancelled (even though the typo was on one only)!!!!!! SERIOUSLY????? Are you kidding me??? He said there is nothing he can do and this is Jet Policy. I really didnt have any flexibility at this point in terms of rescheduling so he went ahead and booked two NET NEW tickets on the EXACT same flight with THE EXACT same seats etc at an incredibly HIGHER fare. I didnt pay, I told him I'd call back in an hour - he said then he wont be able to offer me this very high but 'discounted' fare. !!!!!!!! I called FlightHub and they said no problem there will be a small penalty for the change - but then after talking to Jet they said Jet refuses to correct the typo!! ANyhoo I ended up keeping the one ticket with the correct name(acc to flighthub what the Jet Supervisor told me was crazy talk - I agree) and ended up paying a lot more (but still less than the discounted goodwill fare offered by Jet) and got a whole net new second ticket issued. Now since the old ticket WAS flexifare - jet still keeps about 400$ of that too and I will see my refund of $1000 in about 2 months! Other than paying through the nose and getting the 'T' inserted in the name, everything else is the same - same last name, same DOB, same Nationality, same flights, same Seat even (oh they obliged). At the time I bought the new ticket there were several seats (about a dozen acc to my partners travel agent) available on the very same Jet flight! The flight was not even full less than 30 hours from departure!! Now I know why!