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BA now selling flights for less than what I paid

London, United...
posts: 1
BA now selling flights for less than what I paid

Hi, I bought two tickets from the BA site in Feb to go London-Johannesburg.

I looked at their site today and they're selling the exact same tickets for £244 less than what I paid for them. So I've paid nearly £500 more than what they're selling for now.

BA customer service were polite, but it was like talking to a brick wall.

What are my rights? What's the likelihood of getting a refund on the difference or at least some compensation?

37 replies to this topic
London, United...
posts: 1,343
reviews: 5
1. Re: BA now selling flights for less than what I paid

"What are my rights?"

Your rights are to fly on the dates you have paid for.

"What's the likelihood of getting a refund on the difference or at least some compensation?"

None whatsoever. If the price had risen since you booked, would you pay BA the difference ?

Huddersfield
posts: 16
2. Re: BA now selling flights for less than what I paid

When you bought the ticket it was at a price that was acceptable to you.

Air ticket prices are variable and can go up as well as down.

If the price had gone up would you have contacted BA offering to pay the higher price?

The likelihood of any refund or compensation is zero.

The best practice is to buy at a price you are happy with and never look back.

New York City, New...
Destination Expert
for Air Travel
posts: 7,841
reviews: 53
3. Re: BA now selling flights for less than what I paid

You're SOL. Congratulations on losing the airfare lottery. Happens to everyone at some point.

London
posts: 1,319
reviews: 73
4. Re: BA now selling flights for less than what I paid

Depends on the type of ticket. If you bought a fully flex (or possibly even their new semi flex), then you could obtain a full refund and purchase again at the lower price.

I suspect that you opted to purchase the cheapest kind of economy ticket, in which case there is nothing you can do.

Stockport, United...
posts: 1,121
reviews: 50
5. Re: BA now selling flights for less than what I paid

Sorry you have no rights to a reduction ! We all take the chance when we buy a ticket in advance tickets for the same flight may be reduced in price ! They may go up as well ?

Once I've paid for an airline ticket or holiday I stop checking the site for prices otherwise I'd send myself mad .

Liverpool, UK
posts: 9,792
reviews: 14
6. Re: BA now selling flights for less than what I paid

You made the mistake of checking prices after you had booked - never do this unless you can deal with the disappointment of seeing a lower price.

BA owe you nothing except flying you on the flight with the tickets purchased.

London, United...
posts: 34
7. Re: BA now selling flights for less than what I paid

The airlines set prices of their seats based on the bucket approach. Once seats in X bucket are sold, the Y bucket (with more expensive seats) kick in to be booked. In some cases, may be due to cancellations etc the seats in the X bucket may become available close to the departure dates and hence the availability of cheaper fares. You dont get anything if the prices fall after you have booked in the same way you dont pay the difference to the airline if the prices go up.

newcastle upon tyne
posts: 4,213
reviews: 99
8. Re: BA now selling flights for less than what I paid

I wonder how the conversation with BA customer services went ? :)

Milford, Ohio
posts: 1,218
reviews: 83
9. Re: BA now selling flights for less than what I paid

You have the right to a safe flight on the dates purchased - getting you from point A to Point B. Have a great trip!

Leyland, United...
Destination Expert
for Playa Blanca
posts: 20,216
reviews: 42
10. Re: BA now selling flights for less than what I paid

What are your rights? You have none.

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