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Easy jet leaves 29 passengers in Malaga

Exeter, United...
posts: 1,186
reviews: 45
Easy jet leaves 29 passengers in Malaga

It seems they forgot to board 29 passengers after they had gone through the gate and were stopped by a rope on the Tarmac. No head count done to reconcile boarding cards with passengers!

Now that may be something to rightly complain about.

Motherwell, United...
posts: 1,462
reviews: 7
1. Re: Easy jet leaves 29 passengers in Malaga

How long until the "can I claim compensation?" posts start arriving.

Regards

Jim

Leyland, United...
Destination Expert
for Playa Blanca
posts: 23,035
reviews: 42
2. Re: Easy jet leaves 29 passengers in Malaga

It happened on Saturday so some will have already been sent lol.

London, United...
posts: 1,343
reviews: 5
3. Re: Easy jet leaves 29 passengers in Malaga

theguardian.com/business/2013/oct/08/easyjet…

London, United...
posts: 18,731
reviews: 23
4. Re: Easy jet leaves 29 passengers in Malaga

Total mess all round really. Wonder who the guy was that stopped the boarding and why,,,,

Portland, Oregon
Destination Expert
for Air Travel
posts: 18,901
reviews: 5
5. Re: Easy jet leaves 29 passengers in Malaga

"How long until the "can I claim compensation?" posts start arriving."

In this case they shouldn't need to. EasyJet should pay the €250 straight up. As clear a case of IDB as there can be.

Madrid
posts: 2,791
reviews: 7
6. Re: Easy jet leaves 29 passengers in Malaga

In this case they shouldn't need to. EasyJet should pay the €250 straight up. As clear a case of IDB as there can be.

Succinctly put.

Warks.England
Destination Expert
for Myanmar, Yangon (Rangoon), Ngapali, Tossa de Mar
posts: 10,607
reviews: 245
7. Re: Easy jet leaves 29 passengers in Malaga

Quote from link #3

"EasyJet said, adding that there was no requirement for cabin crew to do a headcount of passengers on the plane"

What !!!

I don't believe it.

SS

Luton, United...
posts: 995
reviews: 18
8. Re: Easy jet leaves 29 passengers in Malaga

"no requirement for crew to do a headcount on the plane"?

On every EZ flight I've done (>50) they have walked up and down the aisle with a clicker, and I've watched them from row 2 reconcile the number of pax with the flight manifest....there was even a delay on one flight because they had miscounted.

Odd.

Ahh well, if you fly to Malaga....what do you expect? ;)

Edited: 5:47 pm, October 08, 2013
Edinburgh, United...
posts: 1,549
reviews: 33
9. Re: Easy jet leaves 29 passengers in Malaga

So every other crew member wandering up the cabin with a clicker is just doing it for fun?! Don't think so somehow.... Omg id be sooo angry!

Dallas, Texas
Destination Expert
for Boston, Orlando, Walt Disney World
posts: 17,537
reviews: 65
10. Re: Easy jet leaves 29 passengers in Malaga

Nothing surprises me there days.