Flew into FCO from MUC via CPH yesterday. Waiting, waiting at the luggage carrousel. After finding the Groundcare office turns out our luggage is in FRA. Guy at the counter said it would arrive at FCO at midnight last night/this morning and would be delivered to us at our hotel today. But you guessed it, it hasn't turned up. We have tried to contact them but as we don't speak Italian we can't understand the recorded message. Using the world trace site just shows that tracing continues, please check later. Has anyone had any experience with this? Would the guy at the desk really know that it was in FRA? I'm really hoping it turns up tomorrow!!