Two trips ago in United's Business Class on the return flight from the U.S. to home to Sydney (I must fly Business Class on long haul flights due to a spinal problem) I was horrified to discover that the woman in the centre section had 3 young children wiith her who yelled and ran around the cabin all night, with the mother not even saying a word. When I complained to United's cabin staff (who I must admit on these flights are usually excellent) they couldn't have cared less. Not even willing to say anything to the woman. Since then I have flown Air New Zealand's Business Class which was one of the best experiences of my life. You live and learn I guess.