Looking for some advice here as websites I've looked at seem to be contradicting one another...
I've just been delayed by 26 hours at Auckland due to a 'technical fault' with a Singapore Airlines plane. We were kept at the airport for 6 hours while they tried to fix the fault but eventually had to be put up in a hotel.
We were able to fly at 2pm the following day (26 hours later) after our proposed flight time kept being out back and put back.
We missed our connecting flight to London Heathrow from Changi because of this, eventually arriving into London 32 hours later than scheduled.
While I cannot really fault Singapore Airlines for their efforts in such circumstances- the hotels
we were put up in in Auckland and Singapore were great and the meal allowances seemed quite generous, could anyone offer me any advice on whether I'd have a claim for compensation?
I notice that EU flights are covered by compensation rules but not non EU flights...is there anything I can do to get some cash back as getting into London over a day later than planned has caused quite a lot of problems for us and our families...