We are flying to Thailand via Bejing on China Eastern later this year. We purchased the tickets through Airfare.com. I have been trying to call China Eastern for several weeks to get the seat assignment, enter frequent flyer numbers and order special meals. I cannot get through. I always get a message that all operators are busy asking to hold, and then after a long hold the line disconnects. I am calling 800.200.5118. I am beginning to get very concerned not being able to communicate with the airline and confirming I am really booked on the flight. Does anyone has any suggestions how to get through to them?