Hello, we just spend a wonderful week in Hurghada, hotel Le Reve. This dream was close to turn in a nightmare because of the misleading of TUI. The package included the hotel and the flight but when we paid we realized that we will be stuck for a total of 20 hours in the Airport of Istanbul. We call them immediately and email, we tried to cancel the trip or find a solution with TUI. It was not acceptable to loose nearly 24 hours when having only a week vacation. They did not want to refund our money of find/exchange other fly tickets for us. They say that we can cancel the trip but they will keep our money anyway (a clear rip off) and that we should have clicked on every single link on their page before booking (they are apparently using these tabs to hide information to their customers). On top, they also said that if we find another flight we should let them know (so what? they will sale twice our seats?) Thanks to my husband, we found 2 direct flight (we paid for) Dusseldorf-Hurghada, duration 4 hours and half. For the last 10 years, we have travelled to many countries, about 12 times a year on average. We never had such a bad experience with a travel company. I hope this will help other people not to make the same mistake and don't forget to "click" on every single link on a web page before you send your bank details.