Hey, any help appreciated - have searched but can only find reference to online check in being unavailable.
Six adults flying Manchester to Orlando tomorrow. Hubby is at work and has just rung in a flap to say that five of the party have been checked in online and boarding passes printed however the sixth (me!) has to present myself at the airport.
To look at the obvious things:
- Name matches passport and all advance passenger info correct
- Esta also matches name and I have printed a copy to confirm OK
- I have no middle name and a very individual real name so should be no confusion
Hubby rung Virgin and they said a sample of 40% of passengers had to physically check in. Hubby queried why I would have to queue by myself when guidelines are that all groups should check in together yet apparently correct. This doesn't sound right at all and ruins the whole morning - we are staying in an airport hotel planned to check in online, drop bags early and go for a leisurely brunch.
Has anybody come across this? Any assistance gratefully received.