We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Flight connections

Wellington, New...
posts: 4
Flight connections

We (wife and I) arrive at Heathrow Terminal 3 from Vancouver on Air New Zealand at 11.40 a.m. and have a flight booked on SAS to Stockholm from Terminal 3 at 1.50 p.m. (same day).

Am a bit concerned the time is tight - any advice?

UK
posts: 39,861
reviews: 83
1. Re: Flight connections

One ticket or two tickets?

And what sort of advice were you expecting since you already bought the flights? It's a bit late now! Are you thinking there might be a secret trap door or something?

Portland, Oregon
Destination Expert
for Air Travel
posts: 15,389
reviews: 5
2. Re: Flight connections

Please confirm whether both flights are on the same ticket, or separate?

Assuming both flights are on the same ticket 2hr10 should be fine with an on time arrival on NZ. You would follow the signs to Flight Connections, take a shuttle bus to T3, pass through security and into the departure lounge.

Hope this link works - http://bit.ly/ZCPvUp

If on one ticket, and you missed the onward flight to ARN, then SAS will look after you and rebook you on the next flight with available seats.

If on separate tickets, this could be problematic, as you don't have a true connection, but an onward flight on another ticket, and so you don't get the protection mentioned above if you miss your onward flight.

Edited: 7:13 pm, May 02, 2013
Vancouver, Canada
Destination Expert
for London
posts: 45,795
reviews: 14
3. Re: Flight connections

I very much suspect that your flight with NZ will be a codeshare, operated by Air Canada. If it's flight NZ4824 then it's going to be AC854 from YVR.

AC use LHR T3, so separate tickets notwithstanding, you would make a T3 to T3 connection. If you do have to go through passport control, collect your bags, then go back upstairs to Departures for bag drop and Security, two hours should be sufficient as long as AC854 departs and arrives on time.

If you have a through ticket it will be a matter of going through T3 Flight Connections, as above.

Portland, Oregon
Destination Expert
for Air Travel
posts: 15,389
reviews: 5
4. Re: Flight connections

D'oh, I really should read the posts more carefully! YVR-LHR will indeed be AC and you'll have a T3-T3 connection. Thus, no shuttle bus between terminals required and so a much easier connection.

But please confirm your ticket status (one or two) just in case its two as that could throw up complications.

Wellington, New...
posts: 4
5. Re: Flight connections

Thanks for the help.

Wellington, New...
posts: 4
6. Re: Flight connections

Thanks for your help.

Wellington, New...
posts: 4
7. Re: Flight connections

Thanks for the information.

Two separate tickets.

As one responder so helpfully pointed out, we knew it would be tight but wanted to hear from others who know more about it then we do. Given what you've told us I think we'll be OK.

Thanks again

Portland, Oregon
Destination Expert
for Air Travel
posts: 15,389
reviews: 5
8. Re: Flight connections

>> Two separate tickets. <<

Yikes! This could be an issue. And you're going to have to rely on the goodwill of the check in staff at YVR and some smart use of your computer.

With two separate tickets, your bags are not guaranteed to be through checked. That's going to be entirely at the discretion of the check in agent at YVR (so ask nicely). Or if you're originating your London ticket elsewhere (say AKL it will be the agent there. The thing you have going for you is that AC, NZ and SK are Star Alliance partners, but that's still not a guarantee.

Also, use online check in for your SK flight before departing YVR. That will give you a boarding pass you can use for airside transit at LHR.

But, if either of those don't work, you'll have to clear UK immigration, bag claim and customs at LHR and then redo check in/bag drop. T3 immigration isn't the best for non EU citizens and could take an hour. And then you'd be right up against it.

And, with separate tickets, if you fail to make your SK flight (check in, bag drop and/or boarding) you risk losing that ticket (and all flights on that ticket) as a no show and having to buy a new ticket at the walk up rate. That will make your eyes water!

So good luck and I hope it works out. But IMO you've done a foolish thing booking those flights on separate tickets.

Edited: 1:18 am, May 03, 2013
New York City, New...
Destination Expert
for Air Travel
posts: 7,646
reviews: 53
9. Re: Flight connections

Am a bit concerned the time is tight - any advice?

-------------

Sometimes in life tight is better. Having separate plane tickets on an international itinerary is not one of them.

UK
posts: 39,861
reviews: 83
10. Re: Flight connections

customs at LHR and then redo check in/bag drop. T3 immigration isn't the best for non EU citizens and could take an hour. And then you'd be right up against it

--------

..... Especially because security queues at T3 can also be very bad so after the immigration queue to get out you have a checkin queue and then security queues yo get back in. You really need to sweet talk the first checkin clerk, because if your baggage isn't routed through, I'd say you may well not make this so-called connection (technically its not a connection). And, should you have a lost/delayed baggage , the you really are stuffed since there is no obbligato on on behalf of the first carrier to get your luggage anywhere other than where you started or finish(which is london, not your final destination)