When I get to Belize City airport for check-in, the clerk tells me that 'my seat is broken'. I never heard this one before. He kindly asks me to switch to economy, gives me a $150 voucher towards future flights and I think what a nice treatment - this is a 45-minute flight, who cares.
Imagine my surprise when I walk through and see all first class seats in mint condition and all occupied? I mean, what the heck? Why the clerk couldn't just say: "Sorry sir, we made a mistake and sold more tickets to first class than there are seats" or "we had to accommodate somebody else", I would have gladly done the same.
Now, I have a sour taste in my mouth and I will avoid flying with them ever again.
Such a shame...Edited: 6:39 am, March 04, 2013