Just a warning -- don't volunteer to take a later flight and expect to be compensated fairly with Air Canada/American Airlines.
We volunteered to give up two economy seats from US to Toronto on a direct flight on Air Canada, in exchange for two business class seats, indirect flight in two legs, and $300 flight voucher.
Completed one leg just fine.
Second leg, Ms Connell at American Airlines in Miami refused to honour our boarding passes saying it is against company policy to compensate economy passengers with business class.
The flight was oversold -- they gave out hotel and $500 vouchers to two volunteers as we waited to board. Then as we presented our boarding passes they refused to let us board -- and must have moved AA economy passengers into business class to make room for us in economy. But there were still four empty seats in business when we took off.
Obviously Ms Connell meant to say that it is company policy to treat Air Canada transferred passengers as dirt.
She told us our suitcases had been pulled and we might not board at all.
We had not bought food in the airport believing we would be served on board. We were not even offered snacks to purchase!!! And the flight voucher was ONE voucher, not one per person.
Way to go AC and AA -- instead of a PR gift that had me thinking of upgrading more often, you've created a PR nightmare! I am telling everyone I can to NEVER volunteer to give up a seat.
American Airlines won't even honour the boarding passes that they created?
Good-bye, Aeroplan. Yes, WestJet, we are calling you from now on.Edited: 8:39 am, February 24, 2013