I want to advise fellow travellers of the recent events that took place on Fri. Feb 08/13 in Toronto, ON with Sunwing Airlines flight 794. Myself and approx. 200 passenger were boarded at Pearson at approximately 7:15am and we disembarked the aircraft at 7:45pm at Pearson. We travelled the tarmac to and from various locations try to get off the ground with no success. The airline provided 2 personal size salty snacks and 2 half glasses of water to suffice as food. Additionally, the cabin staff told us the washrooms were unavailable and sent us back to our seats. The weather that day was questionable as to whether or not we could get off the ground but at no time did we think we would spend the entire period of delay in the plane!!! They have offered all the passengers a $25 food voucher and a $150 flight voucher with a number of restrictions for use. I am not satisified with this. I don't want compensation, I would NEVER fly with them again. I want to know who I need to write to get an investigation on their standard operating procedures. God help us if something happened in flight and emergency measures were needed. This Company and flight crew would have left all of us to our own devices. Thank you for your feedback.